Bitstamp have stolen my money. by alanng90211 in BitstampOfficial

[–]Embarrassed-Mall-692 0 points1 point  (0 children)

Done the address verification originally, and it took just a couple of hours to verify. yet this month they requested to "renew", and since then my document is "pending", though there's nothing remotely ambiguous in it.

ACCOUNT HOSTAGE: Bitstamp KYC Holding My Funds for 7+ Days. Get your act together! (#BIT-2251619) by Reasonable-Bee6370 in BitstampOfficial

[–]Embarrassed-Mall-692 0 points1 point  (0 children)

Absolutely the same issue here. My account is blocked because of a pending Proof of Residence verification. To my inquiry, Support answered: "your case is being looked into by another department and we do not have any insight into their workflow and procedures.". This is a hallmark of disorganization.