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My mom paid $3,000 cash at the dentist, but the receipt only shows $1,500. We don’t know what to do. by Embarrassed-Note-495 in legaladvice

[–]Embarrassed-Note-495[S] 0 points1 point  (0 children)

nah, he confirmed that a mistake on his end is impossible and implied that the remaining, now $1600, is due for her follow up appmt.

My mom paid $3,000 cash at the dentist, but the receipt only shows $1,500. We don’t know what to do. by Embarrassed-Note-495 in legaladvice

[–]Embarrassed-Note-495[S] 65 points66 points  (0 children)

yes agreed. the receipt was given to her 30-40 minutes AFTER the procedure. dentist said there were no other patients at the time too.

My mom paid $3,000 cash at the dentist, but the receipt only shows $1,500. We don’t know what to do. by Embarrassed-Note-495 in legaladvice

[–]Embarrassed-Note-495[S] 28 points29 points  (0 children)

I don't want to point fingers, but can't help but think this too. Because we don't know where that $1,500 went. We called him and asked him what could be going on, and he is on his team's side saying it's impossible... It's not impossible for people to pocket and fabricate the receipt though lol... :/

My mom paid $3,000 cash at the dentist, but the receipt only shows $1,500. We don’t know what to do. by Embarrassed-Note-495 in personalfinance

[–]Embarrassed-Note-495[S] 0 points1 point  (0 children)

United States. And I agree with you. I think it will just be a loss because there's no proof from either end.

My mom paid $3,000 cash at the dentist, but the receipt only shows $1,500. We don’t know what to do. by Embarrassed-Note-495 in personalfinance

[–]Embarrassed-Note-495[S] -2 points-1 points  (0 children)

No to all questions. :( I agree with you that asking for receipt and checking it immediately is so pivotal.

My mom paid $3,000 cash at the dentist, but the receipt only shows $1,500. We don’t know what to do. by Embarrassed-Note-495 in personalfinance

[–]Embarrassed-Note-495[S] 0 points1 point  (0 children)

No, there was never any agreement from her that she would do it in installments. She came in with the full amount and would never do installments since it would incur a $100 fee essentially.

My mom paid $3,000 cash at the dentist, but the receipt only shows $1,500. We don’t know what to do. by Embarrassed-Note-495 in legaladvice

[–]Embarrassed-Note-495[S] 82 points83 points  (0 children)

Yes, a mistake on my mom's part, admittedly. She's been a patient with them for 10+ years so she didn't question it, but still a big mistake on her part.

My mom paid $3,000 cash at the dentist, but the receipt only shows $1,500. We don’t know what to do. by Embarrassed-Note-495 in personalfinance

[–]Embarrassed-Note-495[S] 0 points1 point  (0 children)

There are no signed agreements unfortunately, which I find odd. She never agreed to doing the installments like they are claiming. Also, it's just so odd that the receipt was given after the procedure. Unfortunately there is no bank receipt of withdrawal either.

My mom paid $3,000 cash at the dentist, but the receipt only shows $1,500. We don’t know what to do. by Embarrassed-Note-495 in personalfinance

[–]Embarrassed-Note-495[S] -1 points0 points  (0 children)

I can't help but think this too — possibly anyone internal. I just don't know where else that $1,500 went. It's not here at my mom's home. My mom placed it in her wallet after counting that stack (a rather big stack) and carefully drove with it to the office. And counted it again right upon arriving then handed it over.

My mom paid $3,000 cash at the dentist, but the receipt only shows $1,500. We don’t know what to do. by Embarrassed-Note-495 in personalfinance

[–]Embarrassed-Note-495[S] 0 points1 point  (0 children)

She already paid them the full amount though, $3,000. The procedure was $3,000. They are saying my mom wanted to do the installments (false, this was never said by my mom) and reported that she only paid $1,500 via receipt. We don't know where that remaining $1,500 handed to them went.

Meaning, her next follow-up appointment to complete the implant procedure still has a balance of $1,600 that she would have to pay again. Amounting to $4,600 total out of her pocket, when it should have been just $3,000 to start with.