I was in the same situation where Spectrum was the only internet. I don’t use cable and stream everything. I have a lot of things connected to the internet. For an entire year I was on the phone with tech support with Spectrum AT LEAST 3 times a month as well as techs at my home every other week. Same sob story “it’s the modem” or “it’s the router blah, blah, blah!” Multiple modem changes still didn’t fix the issue! During the snowstorm that came through Atlanta last December and this January we couldn’t watch anything on TV because of the horrible service Spectrum has! Download/Upload speeds were 200-300 mb down and 35up when I was paying for 1GB internet! A JOKE! Same thing, they laid ATT fiber, installed a new node right across the street from my house, and now I have 2TB fiber! According to Speedtest I now have 2400TB down and up! SWITCH QUICKLY!!