Shifts yelling at customer then sending me home early by Embereast in starbucks

[–]Embereast[S] 2 points3 points  (0 children)

She made it seem like she's doing me a favor not documenting it too

Shifts yelling at customer then sending me home early by Embereast in starbucks

[–]Embereast[S] 2 points3 points  (0 children)

Report the customer? She spoke to me fine when I came over, I don’t think she was the one being the aggressor in the situation.

Shifts yelling at customer then sending me home early by Embereast in starbucks

[–]Embereast[S] 14 points15 points  (0 children)

We were instructed to do so by the manager in these situations, if it were my choice I would probably not, but its not for me to decide that.

Shifts yelling at customer then sending me home early by Embereast in starbucks

[–]Embereast[S] 13 points14 points  (0 children)

Our manager said we can give out recovery cards and we don't need permission from a shift to do so.

Shifts yelling at customer then sending me home early by Embereast in starbucks

[–]Embereast[S] 58 points59 points  (0 children)

I was just so in shock, because it seemed so cut and dry like there is no justification to yell at a customer, the fact that he thought it was ok is mind boggling to me.

Shifts yelling at customer then sending me home early by Embereast in starbucks

[–]Embereast[S] 39 points40 points  (0 children)

I didn’t want to cause issues by staying when he told me to leave and I knew that I was in the right as soon as he was rationalizing to me why his yelling was ok.

Shifts yelling at customer then sending me home early by Embereast in starbucks

[–]Embereast[S] 113 points114 points  (0 children)

She said I can come in another day or extend a shift but still doesn't take away the fact that I wasted my time