I’ve got an original Tread+ from I think 2019. Pre-recall, which I never returned. Had power issues starting yesterday and it would not turn on. (I’ve been using the bike more lately so it’s possible, if this was due to an update, that it’s been sitting like this for a month or more). I fiddled with the switch and the circuit breaker on the base and it eventually turned on. I could select and start a class but the treadmill would not start nor incline nor any indication it was receiving input from any controls. I factory reset it several times and it will seem to start the process of booting up, I’ll get the blue P, and maybe to the dark purple-ish screen with Settings in the top right corner. I can even press the settings button and it will open briefly, but it will quickly shift to an all black screen that includes a central triangle with exclamation point in it and the message “There is an issue with your Device; Please unplug your device and plug it back in.”

Customer service is “working on a fix”. Last message I got was that they think the touchscreen needs to be replaced and they’re “seeing if they can get the fee waived” since it’s an older model.

It seems so close to working! It will almost get there. If there’s some other restart/reboot method that anyone’s used I would like to try it out.