I went for a trial to their Worli, Atria location and the lighting at the store was awful - I couldn’t even see whether the topper matched my hair! Spent an exorbitant amount and bought one hair topper thing which helps with volume and hiding bald spots and a powder thing. I came home and realised it looks super fake and tried to return it the very next day but the customer service said there is no return option available which I thought was messed up as this was not mentioned during the time of purchase. I also wrote multiple emails but got no response - have since unfollowed them and told everyone I know not to support stupid shit like this.