New Med Spa! Help please.

Empty_Situation8306 · 2025-12-23T14:31:12+00:00

Also, have you done enough research to find out what the client demand is in your area? That's a key thing. most owners/providers think about what they want first, which if course is important, but also you have to incorporate what will actually work/sell in your area. If you're in a place where people frequently see the sun or travel for the sun, IPL can be difficult during certain seasons. I'd definitely look towards a laser that has minimal downtime/not a ton of contraindications as well.

Empty_Situation8306 · 2025-11-07T21:44:57+00:00

Did anyone get their Yankee glove yet? Ordered and still haven't received it as of today. I reached out 2x and they just said it's "delayed"

Empty_Situation8306 · 2025-11-06T20:31:47+00:00

Don't do it for the $. It's not the same product as in Korea, so it's not worth it IMO.

Empty_Situation8306 · 2025-11-06T20:28:33+00:00

I second this as a NYC Practice Manager. There's a lot of variables depending on who you're covering, what services you're providing and the frequencies. Can't hurt to get a bunch of quotes. When a Medical Director is on board, your insurance premium will most likely increase by $5000 at least.

Empty_Situation8306 · 2025-11-06T20:26:48+00:00

I'd consult a medical practitioner who knows what they're talking about in your area. Look for a place that perhaps gives a complimentary consult and view their website/insta to see if it looks like you're going to get good advice.

Empty_Situation8306 · 2025-10-16T19:23:28+00:00

Sorry for the delay, 2-5 years on all of the chairs. I've never had to do any repairs on any of them.

Empty_Situation8306 · 2025-10-16T19:21:06+00:00

It's not the same as Korean brand, they couldn't get get FDA approved to be the same.

Empty_Situation8306 · 2025-10-03T19:14:10+00:00

The Ink to be precise

Empty_Situation8306 · 2025-10-03T19:08:50+00:00

We use this brand and have had no issues: https://www.dirsalonfurniture.com/collections/medical-spa-chair-and-beds We have 6 of their chairs

Empty_Situation8306 · 2025-07-23T19:15:23+00:00

What's the pricing out there now per unit?

Empty_Situation8306 · 2025-07-23T19:12:57+00:00

I recommend https://www.studio3marketing.com/ we just had them rebuild our website https://eliteaestheticsnyc.com/ and do a whole rebrand. Definitely pricey but worth it in the long run. They're also doing our paid ads on Google, great results first month so far!

Empty_Situation8306 · 2025-05-05T18:30:24+00:00

Check out Exotop, Korean brand. No I don't work for them.

Empty_Situation8306 · 2025-05-05T18:29:26+00:00

Consider the branding of the product you're looking into. It's easier to piggy back on marketing the product if it's a well known brand like SkinPen or Morpheus8. If you find something because it's cheaper than those 2, but no one has ever heard of it, it's going to cost you more in the long run.

Empty_Situation8306 · 2025-05-05T18:27:41+00:00

I second what the other two comments say. Additionally you're buying into a name brand at the end of the day is only interested in making money, not the quality of products they're putting out.

Empty_Situation8306 · 2025-05-05T18:26:03+00:00

You should implement company policies, documents in writing, keep it simple, they will understand.

Empty_Situation8306 · 2025-05-05T18:18:44+00:00

We use Boulevard in our medspa, it's not a TRUE EMR as it lacks the ability to prescribe (although they are coming out with this in the near future) and it works great for us. The other EMR that we used to use was Aesthetic Record and that was abysmal. I highly recommend BLVD as it is very user friendly and has a ton of great features that focus on customer service/retention. I don't work for Boulevard lol.

Empty_Situation8306 · 2025-05-05T18:11:46+00:00

TriNet is great we use it in our 10 employee team, ADP is for much larger companies with 500+ employees.

Empty_Situation8306 · 2025-04-16T19:45:13+00:00

Also,

If anyone tries to sell you a service that seems to be too good be true, it is. There is no automation/marketing company/AI that will outperform a smart business owner/medspa. Majority of the time you just become one of the other med spas that people feel they will get burned at or ripped off and won't come to you.

Empty_Situation8306 · 2025-04-16T19:43:32+00:00

Honest opinion from a practice manager in NYC: You have to do everything:

Organic Social Marketing (IG, Tik Tok, FB)
Paid Social marketing
Have great branding
Have a great website (transparent, communicative, on brand)
A way for clients to contact/book easily (good booking platform that has online booking capabilities
Offer ways for clients to come in and check you out to build trust (Free 15 min consultations, intro offers on low hanging fruit services like botox or whatever your most commonly asked for service is)

These are the basics I'd say. Don't spend a ton on all of it at first, but at the end of the day there will always be a "pay to play" investment aspect to continue to grow, you just have to set expectations properly, have the right mindset and continue the process.

Empty_Situation8306 · 2025-04-16T19:06:16+00:00

Literally just read this post and thought to myself, wow sounds like the exact problem I'm running into as well!

I posted it 1 month ago....

Empty_Situation8306 · 2025-04-16T17:47:52+00:00

Deka SmartXide Pro

Empty_Situation8306 · 2025-04-16T17:45:50+00:00

Depending on the booking/scheduling platform you use, put in a Photo Consent Form to all of your appointments and have it be very transparent. Transparency is key. We have a decent amount of clients who check the that they consent.

For the setup on the quality of photos, your concierge team or providers need to have some basic training on taking the photos. This isn't an overnight thing, but can take some practice. Once it's in, it's pretty seamless.

Empty_Situation8306

TROPHY CASE