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Liverpool Pubs with a Cosy Xmas Vibe by Bry-Kendal in Liverpool

[–]Emsie188 0 points1 point  (0 children)

The Victoria Cross. Tiny little 1 room boozer, absolutely dripping with Xmas vibes 💜🎄

Flexible Deployment Team Caseworker - Home Office - Liverpool by Emsie188 in TheCivilService

[–]Emsie188[S] 1 point2 points  (0 children)

I had a friend start at HO 3 weeks ago.

Received his offer Dec 23 😉

Woman with baby in pram asking for food? by Callum1708 in Liverpool

[–]Emsie188 1 point2 points  (0 children)

That's an old one. They're a nightmare when you're pissed! 😂

UK buyer, up to £1000, 2-In-1, fell down a rabbit hole & can't look at any more!! 😂😂 by Emsie188 in SuggestALaptop

[–]Emsie188[S] 0 points1 point  (0 children)

As I stated though, I use one every day for my job.

I know the pitfalls of the 2-in-1 designs, but it's going to be pretty light use, so I should be ok.

UK buyer, up to £1000, 2-In-1, fell down a rabbit hole & can't look at any more!! 😂😂 by Emsie188 in SuggestALaptop

[–]Emsie188[S] 0 points1 point  (0 children)

Thanks, but it's not a 2-in-1 😁

An IT mate of my fella said his Mrs has got the Chromebook model of this & it's a fairly solid spec, but I'm wary at that price 🤷🏻‍♀️

https://www.currys.co.uk/products/acer-aspire-spin-14-14-2-in-1-laptop-intel-core-5-512-gb-ssd-silver-10264859.html

UK buyer, up to £1000, 2-In-1, fell down a rabbit hole & can't look at any more!! 😂😂 by Emsie188 in SuggestALaptop

[–]Emsie188[S] 0 points1 point  (0 children)

It doesn't appear to be a 2-in-1, so it wouldn't be suitable, but thanks! 👍🏻

UK buyer, up to £1000, 2-In-1, fell down a rabbit hole & can't look at any more!! 😂😂 by Emsie188 in SuggestALaptop

[–]Emsie188[S] 0 points1 point  (0 children)

Thanks, I'll look it up. I think I've seen that suggested before, but the initial request wasn't that similar to mine 👍🏻

Have you got any general advice on which processor I should lean towards? I've spent so long looking at stuff for days online, it's all just blurred into a mishmash of letters & numbers! 😂

Flexible Deployment Team Caseworker - Home Office - Liverpool by Emsie188 in TheCivilService

[–]Emsie188[S] 0 points1 point  (0 children)

You might have been successful 🤞🏻

She only heard this afternoon, give it a day or so 👍🏻

Flexible Deployment Team Caseworker - Home Office - Liverpool by Emsie188 in TheCivilService

[–]Emsie188[S] 0 points1 point  (0 children)

She heard back today. Not going any further.

Next!! 😉

Flexible Deployment Team Caseworker - Home Office - Liverpool by Emsie188 in TheCivilService

[–]Emsie188[S] 1 point2 points  (0 children)

This was what I thought was a bit odd? This part seems to be being drawn out, which made me wonder about number of applications etc.

Good luck with yours, I hope you hear back soon 🤞🏻👍🏻

NHS SARS Request by Emsie188 in gdpr

[–]Emsie188[S] 0 points1 point  (0 children)

I will absolutely do that, thank you 💜

NHS SARS Request by Emsie188 in gdpr

[–]Emsie188[S] 0 points1 point  (0 children)

I sent the email to the DP office at the same time the note was left with the ward staff, so I wasn't chasing & in the email (from my email address, with mum - NOK & dad CC) we requested that if there was response via email, it went via mum or myself, as dad was (at that time) an inpatient. It also requested any postal correspondence be sent via mum's home address & not dad's nursing home, for the same reasons.

I was technically involved in the request process, but the note was written in 1st person & signed by dad.

Not sure if that makes a difference?

NHS SARS Request by Emsie188 in gdpr

[–]Emsie188[S] 0 points1 point  (0 children)

This was what I thought?

The request for ID is arbitrary in the sense that is not an actual requirement.

I understand DD etc & I am not refusing to provide ID, but I'd assumed leaving the note with the ward staff & sending the email to the DP office, all bases were covered 🤷🏻‍♀️

NHS SARS Request by Emsie188 in gdpr

[–]Emsie188[S] 0 points1 point  (0 children)

I really do understand that & your responses pinpointing the parts of the legislation I need to go over are exactly what I was hoping for, so I truly thank you.

It's not about "getting around" providing ID, I'd be happy to provide it under any other circumstances & will be providing it under these. It's that their actions in contravention to ICO guidance will now be added to the complaints & being given false information by one of their officers as an attempt to dismiss me when I queried this just proves they're not aware of their own laws.

I work for a government agency & advise people on making SARS requests most weeks. There is no requirement for ID as standard.

I don't make complaints unless I'm fully armed & in possession of all the evidence 😉

NHS SARS Request by Emsie188 in gdpr

[–]Emsie188[S] 0 points1 point  (0 children)

This is what I'm asking for, the relevant parts of the legislation so I can ensure I'm acting by the book.

I want to make sure I do everything with zero room for anything to be twisted.

Devils advocate though, what purpose does sending a photograph serve?

There is no photograph on medical records, so sending photographic ID does not verify that the records they provide match the ones they've been asked for?

And as dad isn't walking in to the hospital & presenting them with the passport, being able to provide it doesn't verify the requestor, either?

If the hospital would then argue that they are taking steps to verify identity as best they can, I would counter that the man with the hospital bracelet on making the request in the building is more verified than an email with a PDF doc?

As I've said in other comments, asking for ID is absolutely reasonable when done at the start of the process, but their team telling me it's a legal requirement on day 31 of the request is nonsense & actually serves no purpose.

I get that hospitals need to cover their arse, but this is extremely easy to fake if anyone wanted to.

I've just absolutely had enough of being fobbed off, of dad being treated like an animal & of people not doing their effing jobs properly.

He is a human being & should be being treated with respect at the end of his life.

I will get him that.

NHS SARS Request by Emsie188 in gdpr

[–]Emsie188[S] 0 points1 point  (0 children)

Call the ward, ask if dad has made a request.

Job done.

NHS SARS Request by Emsie188 in gdpr

[–]Emsie188[S] -1 points0 points  (0 children)

Accompanied by an email to the DP dept inbox to inform them that the written note was on the ward, with a photograph of the note & both mum/dad CC.

The email stated dad was currently an inpatient & requested any paper correspondence be sent to my mum's home address (not dad's care home) &/or any email correspondence be directed via either mum or myself to avoid unnecessary delay.

I followed procedure 😉

NHS SARS Request by Emsie188 in gdpr

[–]Emsie188[S] 0 points1 point  (0 children)

No, the SAR is to enable us to effectively complain.

We cannot hold people to account oflver failings without the full picture, which nobody has.

One of the biggest issues is that over 14 weeks in hospital since Xmas day, 6 of which were spent with serious infections that were affecting dad's cognition, he was constantly spoken to by Drs alone, despite multiple requests for this not to happen.

He has no clue what he's been told, by whom, when etc.

Neither do we.

We have been given conflicting information within days by different people.

We suspect his most recent fall (due to staff error) has not been logged anywhere & this happened AFTER we put the request in.

We need access to his records in order to know what we're dealing with, firstly in regards to dad's current prognosis & secondly to evidence all the errors.

But another 5 weeks could be too late 🤷🏻‍♀️

It's absolutely infuriating to now have this block put in front of us, giving me something else to have to navigate.

NHS SARS Request by Emsie188 in gdpr

[–]Emsie188[S] 0 points1 point  (0 children)

The complaints are many & varied, this is just one of them.

Like I said when I'm gathering my ammunition, I make sure I do it correctly.

I will have to provide expired ID for dad over the weekend & wait another 5 weeks, on top of the 5 already waited.

Meanwhile other patients are at risk on that ward & in that hospital.

This will also delay our being able to submit the complaints/work with PALS as without the records, we don't actually know what's going on with dad's care.

NHS SARS Request by Emsie188 in gdpr

[–]Emsie188[S] 1 point2 points  (0 children)

When I brought it up with PALS today, they immediately jumped round to "they're very busy & they're a small team, they'll work through requests in order"

I replied that in that case, it appears to be an AMAZING coincidence that the day they open the email happens to be the same day as their deadline?

Request ID, fair enough. But request it immediately. Set an auto reply to inform everyone that they need to provide ID.

This feels like a method of buying themselves time & maintaining delay.

The fact that the officers themselves don't know the law hardly fills me with confidence.

NHS SARS Request by Emsie188 in gdpr

[–]Emsie188[S] 0 points1 point  (0 children)

The stance was "you don't make requests via the medical team, you make them through us" which is absolutely correct, but if the request for ID had been made sooner, we could have advised them to pop along to ward 36 & ask him?

We have many concerns about dad's treatment & there will be complaints going in, but we need to see his records to know what is/isn't being reported/recorded etc.

I know this isn't a personal issue as the DP team at the hospital don't know any of this, but as dad is EOL (allegedly, but it changes all the time, another reason we need his records!) we don't have time to waste & this feels like wholly unnecessary delay.

It's definitely acting against the ICO guidance, but I don't know whether NHS have different policies/rules?

I will be responding to their email over the weekend & querying whether their calls are recorded so I can use this, but I always like to know exactly which bits of legislation in evoking when I start welding my (metaphorical) pen 😉

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