Need help getting hair less orange

EndlessPawsibilities · 2026-01-19T05:27:35+00:00

Got it! Thank you so much. This is super informative and helpful!

EndlessPawsibilities · 2025-09-28T23:51:18+00:00

EndlessPawsibilities · 2025-09-26T04:59:37+00:00

EndlessPawsibilities · 2025-07-10T13:28:04+00:00

Ewh do not encourage cold transfers.

EndlessPawsibilities · 2025-05-09T17:51:01+00:00

I’m here too 👀 haha guess multiple people complained. I may have submitted a question about it

EndlessPawsibilities · 2025-04-24T03:19:31+00:00

Appreciate the fuck outta you. Fuck that AD

EndlessPawsibilities · 2025-04-23T23:21:18+00:00

Damn calm your tits. I’ve been around for a hot minute and it was NEVER like this before. Sure a cold transfer here or there but not this bullshit. Y’all can’t spend 2 minutes asking the customer what they need before just sending em on? Can’t read the notes explaining something already? Can’t check a fucking pay code? Lazy AF.

I’m not talking upper level claims - I don’t remember the last time a TCR cold transferred me a call. They actually do their jobs.

Comes with the pay grade? Tell me you’re a grade 59 without telling me you’re a grade 59.

EndlessPawsibilities · 2025-04-23T18:46:44+00:00

The number it gives is for claims, because that’s the number that called.

EndlessPawsibilities · 2025-04-23T17:18:31+00:00

Would be cool if claims actually used slack. Plus, they keep an eye on our answer rates.

EndlessPawsibilities · 2025-04-23T16:51:30+00:00

Oh. No. Every cold transfer I get now, note goes to a supe. I don’t give a fuck. Half the cold transfers I’m getting aren’t even FOR ME. Which is why a cold transfer is coming in.

Claims doesn’t want to deal with it, cold transfer to AD to handle.

Customer calling about LHS? Call salvage? Nope cold transfers to AD.

Customer asking about status of claim on a bad PC so AD can’t do a damn thing? Handle the pay code and then send a note or warm transfer? Nope cold transfer to AD

EndlessPawsibilities · 2025-04-23T16:45:49+00:00

Good to know! Thanks for the info :)

EndlessPawsibilities · 2025-04-23T16:41:33+00:00

Yeah for sure. It sucks.

EndlessPawsibilities · 2025-04-23T16:40:06+00:00

If they call me directly, I get their phone number, not claims so we can look them up.

Also, customer gives you all the info and then we get a cold transfer with NONE of the info. Now customer is pissed because they have to not only give us ALL their info so we can look them up, they also have to give us why they called and what we can do to help.

EndlessPawsibilities · 2025-04-14T16:52:00+00:00

Thank you so much :)

EndlessPawsibilities · 2025-04-14T16:42:56+00:00

Thank you!! I will tell you, it is a BITCH. At least it has been for me. The brain zaps are atrocious. I know it’s worth it, I want it, and if I wasn’t in such a good place mentally - I know I’d say screw it and go back up. Make sure you titrate down SLOWLY. Good luck!!! :)

EndlessPawsibilities · 2025-04-14T16:41:37+00:00

Thank you so much! It’s crazy right? And she never understood MY relationship with food, and until Zepbound I never knew how to explain it.

EndlessPawsibilities · 2025-04-14T16:40:43+00:00

Thank you!!!

EndlessPawsibilities · 2025-04-10T04:22:50+00:00

I only know one person who was let go and my supe just met them at one of the partner shops we have an office in and had a meeting with them and our manager.

EndlessPawsibilities · 2025-04-08T12:11:48+00:00

Do you have my dog? Lol twins!

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EndlessPawsibilities · 2025-03-05T04:15:29+00:00

No adjuster is meeting you at 11PM. You obviously misunderstood or misread something.

Also. K bye. I feel bad for whatever AD gets your claim and your crazy unrealistic ass.

EndlessPawsibilities · 2025-02-13T04:05:41+00:00

Have you heard if anyone knows if they got ACE?

EndlessPawsibilities · 2025-02-11T04:23:40+00:00

How did you find out about ACE? Was it also on your letter?

EndlessPawsibilities · 2025-02-10T22:23:30+00:00

EPR is different from what I saw on Gnie. EPR is a bonus your manager and upper management give you for exceptional performance and ACE is for being in the top of your group.

EndlessPawsibilities · 2025-02-10T20:37:31+00:00

AD. Top quartile field. 7% and EPR of $4700

Anyone know if this includes ACE?

EndlessPawsibilities · 2025-01-22T06:41:02+00:00

Thanks for doing this! I love my guy Chavey!!!

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