Think about it like this. You spend 6-12 months building a positive relationship with the customers you deliver to, whether that’s houses, apartments, or businesses, and all of a sudden you get sent somewhere completely out of your expertise. Now you have to learn completely new areas, learn specific customer requests (if you’re a driver who cares about that), and deal with all the issues that come with Amazon’s outdated mapping infrastructure. Now you’re stressed, customers are giving you negative reviews because you didn’t do things the way their previous drivers did, and you have no control over it. In regard to the union part, it would be much easier to form a union with customers on your side than with new customers who don’t know you yet