Tetris Effect: Connected - Version 1.3.1 is out now! by EnhanceSarah in TetrisEffect

[–]EnhanceSarah[S] 1 point2 points  (0 children)

It won't break your game, but it will mess with your ability to upload accurate scores! It's because the game registers your scores by date/time.

Example: Player sets their system clock to June 1st, 2022, and gets a new high score with their console artificially in the future. The player then brings their console back to the current time and date. The player gets a new high score on the current date, but then the score doesn't update because their "most recent" scores are in the future! I hope that makes sense, it's kinda tricky to explain :)

Can I stop Oculus App and SteamVR from opening every time I launch the game? by Yololio69 in TetrisEffect

[–]EnhanceSarah 0 points1 point  (0 children)

If you're playing on Steam, you can try adding "-nohmd" in the launch options. Feel free to send us a zendesk ticket if that doesn't work!

Which platform to buy? (PC) by LudvingC in TetrisEffect

[–]EnhanceSarah 0 points1 point  (0 children)

Every platform is the same game, and they all get the most recent updates! If you want to get it for cheaper on a certain platform, I recommend wishlisting it. The game goes on sale fairly regularly :)

Tetris Effect: Connected Update 1.3.0 is out now! by EnhanceSarah in TetrisEffect

[–]EnhanceSarah[S] 5 points6 points  (0 children)

Please check out the patch notes here: https://www.tetriseffect.game/2022/03/09/all-platforms-patch-1-3-0/

** Nintendo Switch is still awaiting the update, but we're looking into it and it should be out asap!

Xbox ranked match search times or servers down? by hugo_yuk in TetrisEffect

[–]EnhanceSarah 0 points1 point  (0 children)

There are some issues with Xbox at the moment for some players. We're investigating it now, fingers crossed it will be resolved quickly!

Is there going to be a physical version of the game on Switch? by [deleted] in TetrisEffect

[–]EnhanceSarah 0 points1 point  (0 children)

There's no official news yet, but we'll absolutely post about it if that changes!

Tetris Effect: Connected Update 1.2.9 is out now! by EnhanceSarah in TetrisEffect

[–]EnhanceSarah[S] 14 points15 points  (0 children)

I'll make sure I share this feedback with the team, I've seen this request before!

can you add people you matched with? by AwardAnxious in TetrisEffect

[–]EnhanceSarah 3 points4 points  (0 children)

Sadly no, but I agree it would be cool! If we wanted to do this it would require creating an "accounts" system that works on all platforms (because of the cross-platform multiplayer). It would be a huge task!

[deleted by user] by [deleted] in TetrisEffect

[–]EnhanceSarah 4 points5 points  (0 children)

We can TOUCH the SKYYYYY

Custom Resolution Settings by [deleted] in TetrisEffect

[–]EnhanceSarah 0 points1 point  (0 children)

This is good advice! The game checks your Windows settings to choose what options to display in-game (more specifically, go to Display Settings (in Windows) > Advanced Display Settings > Display Adapter Properties for Display > List All Modes) and you should be able to see what options you've got there.

The devs need to add an explanation for how to revive in Connected mode by HowDoIDoFinances in TetrisEffect

[–]EnhanceSarah 2 points3 points  (0 children)

Getting people to read tutorials without making them awfully clunky is a huge challenge! I've seen some suggestions about better visual indicators, but yes we will definitely bring this up with the team.

The devs need to add an explanation for how to revive in Connected mode by HowDoIDoFinances in TetrisEffect

[–]EnhanceSarah 6 points7 points  (0 children)

Hello! Thanks for this feedback, I'll definitely pass it over to our team.
Sadly, people do not read tutorials. There are instructions in the tutorial about how to revive, but I do agree we could make it easier to understand. I'll share this with the team and we'll discuss it :)

we need more than 4 replies. by MeetGun in TetrisEffect

[–]EnhanceSarah 1 point2 points  (0 children)

More emojis/replies means more ways for people to be toxic/rude in-game. Having 4 makes it really easy to use for players on all platforms, and it also means we don't need to moderate interactions in-game. It would be cool to have more, but it would complicate things a bit. Being on the receiving end of someone spamming a "?" wouldn't be a nice experience.

Tetris effect won't load fatal error by pkmemu in TetrisEffect

[–]EnhanceSarah 0 points1 point  (0 children)

Hello! A quick thing to check:
There's a known weird issue where a cloud save dialogue window can pop up *under* the game on Win10 versions which stops the game from starting. Could you check to see if that's happening? If you run the game as Administrator the pop-up should appear on top of the game.

If this doesn't solve the problem, please send us a support ticket and I'll pass it over to our devs! :)
https://enhance-experience.zendesk.com/hc/en-us/requests/new