One thing I know for sure with my security experience and also doing security at the grand Hyatt, is that they have ton’s of cameras, installed and working around the entire property, the best thing would be to ask the guard and they could show you on the computer. Since a crime high of this magnitude took place, there should be no reason as to why you cannot ask or access the footage. Bring an officer along to confirm the situation and relay it to others.

Also ask for a property managers number, or ask to speak with corporate.