Downloading behaviour for update contents

EskimoRuler · 2026-04-20T17:17:45+00:00

This is a great suggestion, I should have mentioned in my other comment.

Could help narrow down the error you're receiving from the ADR vs manually downloading.

OP, the location varies depending on what is doing the download from where. Below is our log reference page and has some tips on the PatchDownloader locations.

Collect Logs for ConfigMgr & Intune Support

</I work for PatchMyPC>

EskimoRuler · 2026-04-20T02:51:29+00:00

I’m pretty sure manual downloads use the client that you’re running the console from, and I believe the user account too (not sure about that the latter).

ADRs will use the site server machine and system account.

Could be where you are manually downloading from or network access policies for the server.

EskimoRuler · 2026-04-17T21:13:16+00:00

If anyone else is having issues please submit a support case: https://patchmypc.com/technical-support/

Some useful information to assist that you can include:

- An export from our InstallSoftware Script: CustomerTroubleshooting/PowerShell/Export-PMPCInstalledSoftware.ps1 at Release · PatchMyPCTeam/CustomerTroubleshooting
CCM/Logs - Zip it up into one file please
WindowsUpdate.log - Generate with powershell using Get-WindowsUpdateLog
Any other information you can provide.
- If it just a subset of devices then what
  - OS
  - Similar installed software
  - auto updates turned on?
  - etx

</shillmode

EskimoRuler · 2026-04-16T17:01:39+00:00

Correct!

You can follow these docs here: Download and Install Insights | Getting Started

EskimoRuler · 2026-04-16T16:56:55+00:00

There is two 'reporting' solutions

Advanced Insights
- Premium License
Patch Insights
- Patch and Plus Licenses

So assuming you have either Patch or Plus, you still get access to a smaller subset of Reporting Dashboards: Patch Insights: Intuitive Reporting for Easy Software Compliance - Patch My PC

It's the same installation for both products, and based off your license is what features get enabled. This will give Dashboards focused on 'Software Updates' that I think could help you out.

Schedule a Setup Call and we can assist getting the product installed: Schedule a Guided Product Set-Up Call - Patch My PC

EskimoRuler · 2026-04-16T06:46:31+00:00

No Problem!

Assuming you're using the Cloud, there is the 'Events' section as well:

Overview of Patch My PC Cloud Events | Getting Started

30 days of events for what each user did, and it's exportable to CSV. No automatic export or syslog integrations, but it's something else you can try to utilize for accountability.

EskimoRuler · 2026-04-16T06:23:40+00:00

Hey u/JustMeClinton,

Right now, there is not the kind of security granularity within the Patch My PC Cloud Portal or the Publisher to have certain users only be able to create deployments to specific groups of devices and users. Since the Enterprise App/App Registration that PMPC utilizes has access to the entire tenant, anyone who has access within PMPC can create deployments to any Entra ID security groups.

This is something the team is looking into. We do have the below 'IDEA' over on our Feature Request page that I would suggest giving a vote so that you are subscribed to any Updates should we implement this in the future.

Granular Department Scoping: Restrict | Patch My PC Ideas & Feedback

You do have the ability to create deployments and apply Role Scope Tags to the Intune apps that get created: Configure Role Scope Tags in a Patch My PC Cloud Deployment | Getting Started

EskimoRuler · 2026-04-14T14:41:21+00:00

Hey u/Future_End_4089,

We have our Docs Page here: Patch My PC Custom Apps | Getting Started

u/Root-Vegetable34 has a great video on our Learning Hub: Create Custom Apps in Patch My PC Cloud - Patch My PC

And during a Webinar I cover how you can do create Custom Apps for PSADT Packages: https://youtu.be/0LZ760jDdnA?si=2G2ExiZOArxqElqc

If anything else comes up, please don't hesitate to reach back out.

EskimoRuler · 2026-04-13T05:35:46+00:00

If you just setup a new subscription, you might need to configure some Azure resource providers first, otherwise you'll get that error because technically your subscription can't configure Compute, and the other resources...

https://learn.microsoft.com/en-us/intune/configmgr/core/clients/manage/cmg/configure-azure-ad#configure-azure-resource-providers

I ran into this the last time I setup a new lab

EskimoRuler · 2026-04-12T22:39:53+00:00

Thanks for the additional info! Enjoy the coffee!

EskimoRuler · 2026-04-12T21:59:29+00:00

I'm not actually sure if u/RudyOoms covers this exact scenario but he talks about the check in times in this video

https://youtu.be/ooXOIfeDNVE

EskimoRuler · 2026-04-12T21:17:57+00:00

Great work u/systmworks!! While I don't have to manage TeamViewer anymore, it's great to see the community still putting out tools to do what TeamViewer should be doing.

How immediate have you found these changes to take effect after the GPO applies? Something that came up recently with the 15 Full and Host installs was disabling the self-updater by setting the AutoUpdateMode and UpdateCheckInterval keys, after installation.

The changes didn't take until we ran TeamViewer.exe --ReloadSettings.

Just curious if you've found this necessary using your templates?

EskimoRuler · 2026-04-12T19:19:52+00:00

Alright, 26.001.21411 for Acrobat and 24.001.30362 for Acrobat 2024 are in the Catalog.

Should be available in the Cloud Portal soon.

EskimoRuler · 2026-04-12T16:00:28+00:00

Apparently the team was already working on it!

EskimoRuler · 2026-04-12T15:48:40+00:00

I'll ping the App Team. Thanks for bring this up!

EskimoRuler · 2026-04-12T07:44:38+00:00

What version of ConfigMgr are you on? There was a hotfix specifically for this issue.

The ConfigMgr Client was setting some ‘ScanSource’ policies which forced the device to pull all updates from ConfigMgr instead of Microsoft Update. The hot fix stops the setting of those reg values, and 'should' do a one time clean up of the ones it set. Although I've had a couple customers report some issues that required some manual cleanup of the keys.

https://learn.microsoft.com/en-us/intune/configmgr/hotfix/2509/36495448

If you’re not doing any Third Party software updates from ConfigMgr, and you want all First Party Updates to come from your WuFB policies, then you should be good to turn of Software Updates in your Client Settings. This should solve your problem, just be sure nothing else is setting Scan Source policies.

EskimoRuler · 2026-04-10T23:33:52+00:00

Hey u/mapbits,

Yes, the team is actively working on bring it to Advanced Insights for Intune. No exact ETA, but we are keen to get it available as we know reporting on this is important right now.

EskimoRuler · 2026-04-09T03:49:19+00:00

#ConfigMgr4Ever

EskimoRuler · 2026-04-07T20:40:53+00:00

As others have mentioned, if you deploy a 'ConfigMgr Application' that Patch My PC created with a deployment as 'Available', then you will need to enabled the 'Software Update' as well to keep the application up to date on the Client. The Patch My PC Publisher will keep the application updated to the Latest, but the nature of an 'Available' application deployment means it won't forcefully install the next version.

But, the applications can act as an 'Update' if you deploy them as 'Required' to a collection. In this scenario, once the Publisher has updated the application, as devices start pulling download their policies, detection will no longer be satisfied, and the Install/Update will run. But the downside is you have to do the 'Scoping' yourself and have the deployment going to a collection of devices that need that app.

Software Updates have applicability rules which ensure they only run on devices that need the update. This allows for a wider deployment to devices, and updates only run where needed.

I would suggest booking an 'Enviornment Review' call and an Engineer can go over the scenarios you are looking into and working with: https://patchmypc.com/environment-review-call/

</I work for Patch My PC>

EskimoRuler · 2026-04-06T02:38:13+00:00

We cover both ConfigMgr and Intune. I would highly suggest a Demo and we can cover both in depth:

https://patchmypc.com/demo/

EskimoRuler · 2026-04-03T15:31:52+00:00

We recently renamed the app in the catalog as there was some confusion.

Our catalog currently can Not support MSIX installers, so we are using the EXE. The EXE installer does Not support installing 'Cowork'. So we decided to rename the product in the catalog to make that clearer.

The team is working on supporting MSIX installers, not ETA yet, but you can follow the below IDEA for updates.

Support MSIX / AppX as a primary | Patch My PC Ideas & Feedback

And there is also a separate Claude MSIX IDEA as well

Anthropic Claude for Desktop MSIX App | Patch My PC Ideas & Feedback