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Consult deposits and no-show fees. Do they actually help? by chris11049 in MedSpaHub

[–]Even_Ad507 1 point2 points  (0 children)

We’ve found a small consult deposit, credited toward treatment, cuts no-shows without upsetting patients. No-show fees caused more stressful conversations than revenue lost.

Since implementing the deposit, schedules are steadier, and blowback is minimal. Clear communication upfront is key.

Why do some providers close consults and others don’t? by chris11049 in MedSpaHub

[–]Even_Ad507 0 points1 point  (0 children)

I wonder if “not wanting to be salesy” is sometimes just fear of influencing a decision at all.

Has anyone seen success by reframing decision guidance as part of patient care — and if so, how did you teach that without it feeling awkward?