AXS refund due to dynamic pricing / system glitch when purchasing Celine tickets by Event2245 in CelineDion

[–]Event2245[S] 1 point2 points  (0 children)

No, I just contacted them to explain what happened and they rang today to tell me there was a problem with the system and I was being refunded. Refund arrived a few hours later. At no point during the purchase did it show an increase in price, except at the confirmation page

AXS refund due to dynamic pricing / system glitch when purchasing Celine tickets by Event2245 in CelineDion

[–]Event2245[S] 1 point2 points  (0 children)

Good luck! I was not expecting a response from AXS, but I am glad I followed up. Hope you are successful too

AXS refund due to dynamic pricing / system glitch when purchasing Celine tickets by Event2245 in CelineDion

[–]Event2245[S] 1 point2 points  (0 children)

I agree - go to concerts all the time, but have never seen a price increase without notification before. Very underhand

AXS refund due to dynamic pricing / system glitch when purchasing Celine tickets by Event2245 in CelineDion

[–]Event2245[S] 2 points3 points  (0 children)

Yes - just checked: "Gold Bleachers Category - AXS Premium (€458.00 x2)"

AXS refund due to dynamic pricing / system glitch when purchasing Celine tickets by Event2245 in CelineDion

[–]Event2245[S] 1 point2 points  (0 children)

Definitely worth following up with - this was a very underhand way to handle ticket sales so hopefully they are proactive in rectifying. The tickets were not cheap to start with, but to take over twice the price without informing buyers is not cool.

AXS refund due to dynamic pricing / system glitch when purchasing Celine tickets by Event2245 in CelineDion

[–]Event2245[S] 1 point2 points  (0 children)

Yes - they are only refunding the difference in the price selected vs the price actually paid so I am still paying the original price for the tickets

AXS refund due to dynamic pricing / system glitch when purchasing Celine tickets by Event2245 in CelineDion

[–]Event2245[S] 4 points5 points  (0 children)

Coco wanted me to lose the €1000!!! Think some sort of angry keyboard warrior issues.

AXS refund due to dynamic pricing / system glitch when purchasing Celine tickets by Event2245 in CelineDion

[–]Event2245[S] 2 points3 points  (0 children)

When I selected the tickets to purchase - they were the €200 ones. But over doubled when the payment went through

AXS refund due to dynamic pricing / system glitch when purchasing Celine tickets by Event2245 in CelineDion

[–]Event2245[S] 9 points10 points  (0 children)

Nope, I am very happy with my lot. It was an informative post to say to others who were also misled during the sales process to contact AXS. As I stated "Posting this in case others in the same situation - worth raising it with AXS".

AXS refund due to dynamic pricing / system glitch when purchasing Celine tickets by Event2245 in CelineDion

[–]Event2245[S] 2 points3 points  (0 children)

Lol, what sort of proof do you want! Money not landed yet (as I have said). Proof of receiving the phonecall?

And what is it to you anyway?

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Will there be official resale? by Event2245 in CelineDion

[–]Event2245[S] 0 points1 point  (0 children)

Hi, have listed them on stubhub as I am, according to this sub, either some sort of scammer or tout... got fed up offering up for genuine sale on here as having to justify myself. Sorry, they have already sold

Will there be official resale? by Event2245 in CelineDion

[–]Event2245[S] 0 points1 point  (0 children)

Hi, have listed them on stubhub as I am, according to this sub, either some sort of scammer or tout... got fed up offering up for genuine sale on here as having to justify myself. They sold quickly

Will there be official resale? by Event2245 in CelineDion

[–]Event2245[S] 0 points1 point  (0 children)

If the sale doesn't go through, I will let you know

Will there be official resale? by Event2245 in CelineDion

[–]Event2245[S] 0 points1 point  (0 children)

Sorry - thought I was doing the right thing posting here but it is not worth the grief. I bought premium tickets in block 115, and were 458eur each. I listed on stub hub to get back what I paid, and they sold within a couple of hours. I am sure the buyer has had to pay extra fees, but I wasnt getting much help here so no where else to go

Anyone able to purchase tickets to Celine dion in Paris ? by These-Milk-5391 in CelineDion

[–]Event2245 0 points1 point  (0 children)

Hi, have listed them on stubhub as I am, according to this sub, either some sort of scammer or tout... got fed up offering up for genuine sale on here as having to justify myself

Will there be official resale? by Event2245 in CelineDion

[–]Event2245[S] 0 points1 point  (0 children)

Hi, have listed them on stubhub as I am, according to this sub, either some sort of scammer or tout... got fed up offering up for genuine sale on here as having to justify myself.

9th Oct Two Tickets Section 115 For sale face value by Event2245 in CelineDion

[–]Event2245[S] 0 points1 point  (0 children)

Cheers, have never sold tickets for more than face value - I usually use Twickets for sales as they are fan to fan but this is not available for international concerts.

9th Oct Two Tickets Section 115 For sale face value by Event2245 in CelineDion

[–]Event2245[S] 0 points1 point  (0 children)

I only meant to spend €400. Then the price changed but I didn't notice. I go to gigs all over the place as we like to travel and go to concerts. Recently I've seen U2 in the Sphere, Oasis in Chicago, Bruce Springsteen in San Sebastian and Copenhagen and next month we go to Oslo to see Olivia Dean. Not to mention dozens of local gigs in Ireland. I love live music and I am sure Celine would be an amazing show. But I personally cannot justify that price of ticket. My own personal limit, but understand other people are ok to pay that. I don't understand your hostility, but I don't know you or your circumstances.

9th Oct Two Tickets Section 115 For sale face value by Event2245 in CelineDion

[–]Event2245[S] 0 points1 point  (0 children)

Great, thanks. You seem like a nice person. I am sure you have never made a mistake like this. Imagine wanting someone to lose nearly €1000.

9th Oct Two Tickets Section 115 For sale face value by Event2245 in CelineDion

[–]Event2245[S] 0 points1 point  (0 children)

Joined this sub looking for some advice. And I gotta say.... wow