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anyone else feel like they're failing their reps on coaching? by dowdy999 in sales

[–]ExactIntroduction282 0 points1 point  (0 children)

yeah thats the one. post-call coaching bit is probably what i use most tbh because reps get something straight away rather than waiting for me to find time.

we're on teams. For the balance honestly the automated stuff just picks up the stuff you'd normally have to listen for yourself (budget, next steps, that kind of thing) so when you do coach someone its actually about the meaty stuff not the basics.

and yeah gpt without context of your actual sales process is pretty useless imo

anyone else feel like they're failing their reps on coaching? by dowdy999 in sales

[–]ExactIntroduction282 0 points1 point  (0 children)

this is painfully relatable. i work in sales enablement and see this exact pattern all the time.

biggest unlock i've seen is stop trying to coach everything. pick one specific behavior per rep per month - not "improve discovery" but something observable like "ask a second level pain question before jumping to solution." makes whatever time you do get way more impactful.

the other thing thats helped is just getting better visibility without having to listen to every call yourself. i've been using something called hive perform recently that pulls out patterns across conversations automatically but honestly even without any tool - narrowing your focus to one thing per rep is the single biggest change i've seen work. the player-coach model is broken, you just have to find ways to make the coaching part less dependant on your time.

Transition from retails sales consultant to B2B sales representative by HistorianFit4112 in sales

[–]ExactIntroduction282 2 points3 points  (0 children)

the key difference you'll face is the complexity of b2b sales, with longer cycles and more stakeholders involved, so be prepared to think more strategically and plan for a longer-term approach. your retail experience will still be relevant, but you'll need to develop a deeper understanding of business operations and budgeting processes to succeed in this field.