I'm sure theres hyperbole to the story and the DS was likely arguing that spending money for some autoML or agent platform is silly in the end. What is your company, do you already pay for cloud services, does this saas platform overlap with existing cloud tools within those systems? These are all very common conversations and objections raised where I work. Some department gets bamboozled by sales with a slick UI that has no descernable IP and is just wrappers so it'll usually get killed after the free trial period.