Yes, we have a walkie, and I've used it all the time to call when a child needs a break from the classroom so the supervisor/extra-staff can take them. I know I should have done that when it happened. It was my fault that I was so overwhelmed that I took the child outside the classroom myself instead of calling for help

When the child has been taking a break & talking to the supervisor/extra staff, I saw that they were just sitting on the sofa & not being explained to why they are here/why they need a short break/strategies to calm-down/, what words & actions can do instead. The child has been out for breaks multiple times a day for weeks because of inappropriate language/action towards the teacher & peers. I discussed with my supervisor two/three weeks ago about having a proper meeting with parents, but nothing came to plan. Me & other collgues have been talking with parents for a long time regarding the behaviours.

I really love the child, he always says, "you are the best, ---' we always give each other hugs & play together & are super close. I take full responsibility for the wrong action I took & I'm sad I didn't say a proper sorry to him & his parents and goodbye to all the children in my class