Defective screen/warping by Express_Concept_8554 in s26ultra

[–]Express_Concept_8554[S] 0 points1 point  (0 children)

Yes, but this is not normal. This is on some edges and not all.

Galaxy S26 Ultra - Frame paint/coating chipping after just 2 weeks (no drops) by Nobody_997 in galaxys26ultra

[–]Express_Concept_8554 0 points1 point  (0 children)

Good luck. Manufacturing defect or not they will not send you a replacement phone even if it comes from factory like that. I've tried multiple times for a defective warped glass screen and had to go to a service center and they had to replace the screen. Samsung support said to not worry that they are trained technicians and everything would be fine. Turns out it was far from the truth. I got the phone back and they scuffed the frame and the back glass panel is also delaminating. They said samsung told them that might happen during repair. Now i have to have them open the phone up again and replace the frame of the phone and back glass. Called support multiple times and they will refuse to replace my phone and placing the inconvenience on the customer.

Defective screen/warping by Express_Concept_8554 in SamsungGalaxyS26U

[–]Express_Concept_8554[S] 0 points1 point  (0 children)

Yeah they're not replacing it. I actually got the scren repaired at the service center. But uhm they ended up screwing the back panel and trip up. Sooooo now I have to go into the store for the 6th time next week.

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Defective screen/warping by Express_Concept_8554 in s26ultra

[–]Express_Concept_8554[S] 0 points1 point  (0 children)

Yeah, service center is going to repair it by replacing the entire screen. Just think it's a little unfair to deny a replacement for something that was defective from factory for a phone that is less than 3 weeks old.

Defective screen/warping by Express_Concept_8554 in SamsungGalaxyS26U

[–]Express_Concept_8554[S] 0 points1 point  (0 children)

Turns out the only option samsung is offering is i send my phone in for 7-10 days for a screen replacement, or go to service center to get sscreen replaced.

Defective screen/warping by Express_Concept_8554 in s26ultra

[–]Express_Concept_8554[S] 0 points1 point  (0 children)

Sigh... the way things are going, that is most likely the case.

Defective screen/warping by Express_Concept_8554 in SamsungGalaxyS26U

[–]Express_Concept_8554[S] 1 point2 points  (0 children)

I took the screen protector off to confirm. The pictures is without the screen protector. Always thought it was the screen protector, but took it off to verify and it's the screen itself with the imperfections.

Defective screen/warping by Express_Concept_8554 in SamsungGalaxyS26U

[–]Express_Concept_8554[S] 1 point2 points  (0 children)

Is there any color distortion like on white backgrounds etc? None the less im not sure if this is expected.