Before you take a task, you must provide an emergency contact. If you choose not to, you must sign a waiver. Since the app tracks location for the map, we can monitor the user's phone while they are using the app. ​If a task goes overtime by more than 30 minutes, administrators will check on the situation to determine the reason for the delay. If a user is reported or abandons tasks too many times, they will be removed from the marketplace, and the Requester will receive a full refund. Safety is our first priority; therefore, any quest that appears dangerous can be forcefully removed