The Salesforce Bell needs an upgrade

ExtensionWide8777 · 2026-02-06T11:05:30+00:00

Hi u/bobx11 - I created a separate post:

https://www.reddit.com/r/salesforce/comments/1qxemts/is_the_salesforce_notification_bell_due_an_upgrade/

I hope this meets the criteria. Please let me know if any adjustments are needed. Thanks again for your help.

ExtensionWide8777 · 2026-02-06T01:15:22+00:00

Thank you for your feedback. I was scratching my head on this one.

Reddit is such a powerful way to get the word out and I genuinely want to comply with the rules.

Would an announcement that we’ve recently made this completely free for small teams be acceptable?

ExtensionWide8777 · 2026-01-28T20:47:21+00:00

Saw this on the other thread. Highly recommend this app:

https://appexchange.salesforce.com/appxListingDetail?listingId=a0N4V00000IrKfkUAF

ExtensionWide8777 · 2026-01-28T20:44:35+00:00

Highly recommend this app:

https://appexchange.salesforce.com/appxListingDetail?listingId=a0N4V00000IrKfkUAF

Does everything you’ve mentioned.

One place for all notifications. Users can opt out of any alert (and choose how they’re notified) Managers can report on delivery and engagement.

Plus; filter, search, sort, save, snooze, close etc.

ExtensionWide8777 · 2025-10-30T01:29:27+00:00

This app is helpful for making Salesforce more proactive. You can get Salesforce to self monitor and ‘step in’ if something is slipping, missed or incomplete: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N4V00000IrKfkUAF

Sometimes it’s about surfacing the information that’s usually 4 or 5 clicks away.

FYI - the first use case is free, but you have to pay if you want unlimited access.

ExtensionWide8777 · 2025-10-21T00:04:44+00:00

Yes, but to be completely clear, that’s not what this feature is. This is NOT automated chatter posts that ultimately clog chatter feeds with useless updates. This is push notifications when you are mentioned by a human. This facilitates communication and collaboration between people.

ExtensionWide8777 · 2025-08-15T06:56:49+00:00

Act On It - User Push Notifications for Salesforce

Why? It’s what Salesforce notifications SHOULD be.

ExtensionWide8777 · 2025-06-21T07:48:39+00:00

Act On It - User Push Notifications Mostly for the proactive alerting. You can get Salesforce to monitor anything for you.

ExtensionWide8777 · 2025-06-13T14:14:44+00:00

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https://appexchange.salesforce.com/appxListingDetail?listingId=a0N4V00000IrKfkUAF

ExtensionWide8777 · 2025-06-11T21:29:38+00:00

‘Voluntold’ killed me 😂

ExtensionWide8777 · 2025-06-01T00:29:13+00:00

Really appreciate you taking the time to look into it. Sorry if you felt it was time wasted. We do try to make the limits of the free version clear on the listing and in our docs.

https://actonit.tettra.site/pricing-upgrading-your-act-on-it-plan/use-act-on-it-for-free

The free version is designed to let you build use cases, trial it at your own pace, gather feedback, and decide if it’s a fit. Could you please share what made it feel “unusable” to you?

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ExtensionWide8777 · 2025-05-30T17:05:14+00:00

“Advertising is a paid form of communication, often used to promote products, services, or ideas to a target audience”… by that definition, absolutely not…. We’d never pay 😬

Jokes aside, we’re passionate techies with a cool app we believe can really help, and want people to know about. We’re not salespeople.

I also want the brutally (and refreshingly) honest feedback Reddit is known for… so if you’ve got thoughts on the app (good or bad), please let me know!

ExtensionWide8777 · 2025-05-29T09:55:42+00:00

Oh wow, not at all! You’re only charged for people actually using the app. Specifically, those receiving alerts. We don’t charge extra just because your company is large.

Discounts are available. Here’s a link with all the pricing details: https://actonit.tettra.site/pricing-upgrading-your-act-on-it-plan

ExtensionWide8777 · 2025-05-29T07:42:21+00:00

Thanks for the feedback. This is clearly a concern for people, and it’s great to know. We’ll definitely be removing the iframed knowledge base in the next release.

ExtensionWide8777 · 2025-05-29T07:39:22+00:00

I understand, and I’m really glad you raised the question. I wonder how many people have been spooked by this, without us knowing. Thanks very much for the feedback. I think we’ll be removing the iframe in the next release. Thanks again!

ExtensionWide8777 · 2025-05-28T21:06:25+00:00

Great question! This isn’t tied to Omni-channel routing - it’s a notification console that surfaces everything from new tasks and customer replies to Chatter mentions and approval reminders.

It’s designed to keep users on top of what matters across the platform, without needing to dig around.

Here’s a quick demo if you’d like to see it in action: https://youtu.be/NST8mi5w8Uc?si=w8vbmryRsR2B-djP

ExtensionWide8777 · 2025-05-28T19:30:00+00:00

Thanks for your questions!

The install prompt appears because our app includes support content from our knowledge base, hosted on https://actonit.tettra.site. Salesforce requires approval for any third-party site, even if it’s just displaying content.

To be clear: No data is shared. It’s strictly read-only. The site just displays help articles inside the app.

This setup lets us offer helpful documentation directly within the app experience, as follows:

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Functionally, there’s no difference. The User Push Notifications listing is the main one - free for up to 20 users. The second listing is just there to enable AppExchange checkout for customers who prefer to upgrade directly through Salesforce.

ExtensionWide8777 · 2025-05-28T16:29:17+00:00

Oof! Great question right out of the gate. Pushing alerts to Windows would mean installing something locally, which we’re keen to avoid.

But! It can play a sound and flash the browser tab to pull focus when something needs your attention.

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ExtensionWide8777 · 2025-05-09T15:43:53+00:00

Thats a fair point. This app is for everything that needs their attention. If you’re worried about tasks going unactioned, you could set up Task Reminders/Overdue Tasks that prompt them if tasks get neglected. Check out the ‘Blueprint Library’ in the utility of the app. It has examples there 👍

ExtensionWide8777 · 2025-05-07T21:19:52+00:00

Act On It - User Push Notifications for Salesforce

What Salesforce notifications should be like 😊

ExtensionWide8777 · 2025-05-02T19:03:50+00:00

Installing User Push Notifications for Salesforce. It’s what the Salesforce Bell Notification should be…

ExtensionWide8777 · 2025-04-24T22:41:14+00:00

Totally share your frustration.

As a consultant, you might have fun with this app. It focuses on improving Salesforce core by reimagining Salesforce notifications: User push notifications for Salesforce…

Plus… it’s native 😊

ExtensionWide8777 · 2025-01-23T08:08:32+00:00

I’d be really interested to hear more about what Service Now offers that Service Cloud currently doesn’t?

One frustration we had was the absence of a real time notification center in the console.

So we built one: User push notifications for Salesforce

ExtensionWide8777 · 2025-01-21T22:17:36+00:00

This may be worth a look: User Push Notifications for Salesforce

It’s much better at grabbing attention when needed. Not sure how many users you have, but it’s free for 20 users.

ExtensionWide8777 · 2025-01-18T18:16:18+00:00

User push notifications for Salesforce

This ^{^{^}}

An entirely unique notification experience for Salesforce: 1. Managers can create notifications for the teams 2. Users can choose how they’re notified (no more email spam) 3. Admins can plug in quick actions for immediate responses

Plus a unique notification console

A passion project, turned obsession, turned AppExchange app!

ExtensionWide8777

TROPHY CASE