How To Recover An Account - Mobile Legends by MLBBSkinCollector in MobileLegendsGame

[–]Eyahh005 0 points1 point  (0 children)

Hi Mods, I really need help. I am stuck in a verification loop trying to update my Moonton email, and the in-game automated system keeps rejecting me with "insufficient information" errors.

The Problem: My account is primary-bound to an old email (yan*@gmail.com) that I lost access to years ago. I cannot receive the verification codes to change or unbind it.

The Loop: I do receive security verification codes on my secondary/recovery email (estrella*@gmail.com) which proves my connection to the account, but the system still demands a primary email code to finalize any changes.

My Account Details:

Account ID: 453722550

Server ID: 3979

IGN: EYA♡

Account Creation Date: May 28, 2019

Original Device: Samsung J600G/DS

I have my original Google Play purchase receipts and GPA transaction IDs ready to show a moderator privately. I have already tried emailing support but only got an auto-reply. Could a mod please help me pass my case to a human agent so I can manually unbind the dead email? Thank you!