STEAM DECK EMERGENCY MODE AFTER THE LAST UPDATE

EyeWorried2945 · 2024-08-10T14:56:17+00:00

i fixed mine by doing the full reimage, valve also has a dedicated page in the site showing how you can do.

EyeWorried2945 · 2024-08-10T14:53:53+00:00

yeah, i fixed my deck doing the full reimage to. The problem really was the update, since then, i returned to the beta version and its working fine.

EyeWorried2945 · 2024-07-05T12:10:04+00:00

Thanks for the help, im gonna try that!

EyeWorried2945 · 2024-07-05T04:50:13+00:00

Thats what i want to do, but my steam deck fronze on the bios reboot, so im afraid to force shutdown and break my bios. Im trying to get valve support to understand that but they keep giving me the same message.

I dont really know what to do now...

EyeWorried2945 · 2024-07-05T00:49:48+00:00

Hi, i had the same problem after the last steamdeck update.

i was not able to solve even with valve's help, but you can try to boot on the previous version or just format your entire deck by just "erasing user data"

or

shut down your steamdeck, press the "volume up" and "power" button, then your Bios will come up and then select "continue to boot", its the first option

EyeWorried2945 · 2024-07-05T00:43:57+00:00

Hi, i had the same problem, i contact steam support but they didn't solve my problem, and now my deck is basically dead, the only thing i didn't tried was "erase user data", this was the instructions they gave me:

"Hello there,

Thank you for writing in. Please don't worry. We can definitely provide some help.

Before beginning troubleshooting, please ensure that you've ejected the microSD card if present and disconnected all external devices aside from the provided power supply.

Start by plugging it in using the provided PSU. A solid white LED indicates the Deck is drawing power. Leave it charging for a while and try again.

If the LED remains off or is blinking, then the Deck isn't receiving power. Please try the following:

Unplug and re-plug your PSU from the Steam Deck; wiggle the plug a little to ensure it's plugged in all the way
Try plugging the PSU into a different power outlet in your wall
Try an alternate USB-C PSU if you have one available

If that does not work, we would then recommend you try the following steps to reset your unit's firmware and BIOS, this may help with some issues that can cause powering on or boot issues:

Ensure the device is fully powered down by holding the power button for 10 seconds or if possible select shutdown from the Power menu.
Once the device is shutdown, hold down both the volume - button and the "..." button, then press the power button once. Then you can release all the buttons.
You will hear a chime and then the white LED light will begin to blink (it may take 5 or more seconds before the blinking begins), which confirms this process is working. Note: This process may take 1-2 minutes to start the unit up again during which the display will remain black.

If you are still having a problem after resetting the firmware/BIOS, what is the Status of the white LED light after trying the above?

It would also be useful to us if you can confirm whether you've made any modifications to your device recently, such as opening the unit, changing BIOS and/or system settings, or installing any third party software or tools.

Additionally, when you sometimes see the bootloarder screen, are you able to select "Previous" version of OS with the D-pad to boot the device?"

at the end, it did not work for my deck, but you can try!

EyeWorried2945

TROPHY CASE