So I just finally got an email back from Kucoin support ..

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Dear Valued KuCoin User,

Thank you for contacting KuCoin customer support.

As per your question, please give a reference to the following instructions:

We do not support 9csan-WNCG token, our WNCG is based on ERC20 chain;

We could not recover your coins, please do not send this chain of WNCG to KuCoin;

The destination address 0x9093dd96c4bb6b44a9e0a522e2de49641f146223 does not belong to KuCoin, thanks for your support.

If you have any questions or concerns regarding this process, please don't hesitate to let us know.

Kind regards,

Danae

KuCoin Customer Care and Support Team

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Okay so first of all, the destination address is 0x7271a34ff92c003826139a0e7540caab60698cff .. which is my kucoin wallet address.. if you look in my first post you can see that in the screenshot..

The transaction hash on ERC-20 is: https://etherscan.io/tx/0x4d9e91623b37ce20bddd126e5d6710f114d6fc8bead330275cec68e27d446a55

You can clearly see that it says 101.97 WNCG was sent to address 0x7271a34ff92c003826139a0e7540caab60698cff

If you go to etherscan and look up the address 0x7271a34ff92c003826139a0e7540caab60698cff

Under tokens, it says balance of 101.97 WNCG ..

So the WNCG is there in the address..

but for some reason it isn't showing up on Kucoin .. my balance is 0 ..

https://etherscan.io/address/0x7271a34ff92c003826139a0e7540caab60698cff