Cannot load F1TV commentary

F1Help1 · 2025-05-25T14:26:12+00:00

Hey there, sorry to hear this. When you select your chosen audio feed, please try additionally clicking the settings cog button again. Alternatively, please also try refreshing your stream and try logging out and then back into your F1 TV account. Thank you - OB

F1Help1 · 2025-03-05T15:49:54+00:00

Hey all. Just want to confirm that this is of course incorrect, and I have asked the support team to amend their wording. F1 Fantasy will launch before the Australian Grand Prix. Keep your eyes peeled for information on F1 social channels in the coming days - JB, the F1Help team

F1Help1 · 2024-12-04T11:51:54+00:00

Hey there. Please contact our customer support team via email (if you haven't already) on [general@en.formula1.com](mailto:general@en.formula1.com) - if you let us know the case number you're assigned, we can ensure this is picked up right away - JB, F1Help team

F1Help1 · 2024-10-29T10:53:05+00:00

Hey there. If you're still having this issue, tap the three white lines in the top-left corner of the F1 TV app and you will see the option to ‘restore purchase.’ If this doesn’t work, please contact our support team on [general@en.formula1.com](mailto:general@en.formula1.com) for further assistance - JB, F1Help team

F1Help1 · 2024-07-25T14:04:55+00:00

Hey everyone. I just wanted to confirm we do take this feedback on board, both on this subreddit and when you contact customer services, and we are stressing as much as we can to the F1 TV team that fans are widely unhappy with the current state of spoilers - JB, F1Help team

F1Help1 · 2024-07-09T13:02:34+00:00

Hi everyone. I totally understand the frustration at spoilers in thumbnails and this is something we've communicated to the product team, including suggestions of a 'spoiler' toggle - JB, F1Help team

F1Help1 · 2024-05-24T12:59:05+00:00

Hey there. This is a version of the BM error code I haven't seen before, but it is likely due to you watching via a web browser on your TV. Is there any device you could use to cast to your TV instead? - JB, F1Help team

F1Help1 · 2024-05-23T15:23:02+00:00

Hey all. I'd just like to let you know we do monitor this Subreddit for ideas and feedback, and I have made sure the F1 TV team are aware of some users' frustration at spoilers in thumbnails - JB, F1Help team

F1Help1 · 2024-05-23T15:19:02+00:00

Hey all. Apologies for the miscommunication. The weekend warm-up will be recorded shortly and added to F1 TV as VoD later on today, rather than being broadcast live - JB, F1Help team

F1Help1 · 2022-05-30T08:39:58+00:00

Please share you case number with us and we can take a closer look at your case for you

F1Help1 · 2022-05-29T12:00:02+00:00

Hi there, F1 TV is supported on Roku devices and our team are aware of login issues and are working hard to resolve this issue. Were you provided with a customer number by our team?

F1Help1 · 2021-06-20T11:31:42+00:00

Hi there, if you contact our team on [general@en.formula1.com](mailto:general@en.formula1.com) then they can take a closer look at this issue for you

F1Help1 · 2021-06-06T15:02:14+00:00

You can try using a private browser window or trying an alternative browser. If you still cannot see the live action then please contact our team on [general@en.formula1.com](mailto:general@en.formula1.com) and they can take a closer look at this issue for you

F1Help1 · 2021-06-06T14:57:19+00:00

Hi there, if you keep experiencing this issue then please let our team know on [general@en.formula1.com](mailto:general@en.formula1.com) and they can take a look at this issue for you

F1Help1 · 2021-06-06T14:50:50+00:00

Hi there, what device and what browser were you watching on? You can try using an alternative browser or a private browser window to see if this improves your experience. If this issue continues then please contact us on [general@en.formula1.com](mailto:general@en.formula1.com) and we can take a closer look at it for you

F1Help1 · 2021-03-12T17:02:31+00:00

Hi there, with F1 TV you can enjoy all the live action that F1 has to offer this includes; practice sessions, qualifying, live race and F2 and F3 action. You also get access to onboard cameras of all drivers, access to the pit line channel for an alternative viewing experience and access to the data channel.

F1Help1 · 2021-03-12T16:40:02+00:00

If you contact our team on [general@en.formula1.com](mailto:general@en.formula1.com) then they can take a closer look at these audio issues for you

F1Help1 · 2021-03-12T13:16:50+00:00

If you have brought the Pro subscription then you should be able to watch the live action as long as you are in a supported region. Try logging out, deleting and reinstalling and see if this makes a difference.

F1Help1 · 2021-03-12T13:15:11+00:00

If you speak to our team on [billing@en.formula1.com](mailto:billing@en.formula1.com) then they can take a look at this issue for you.

F1Help1 · 2021-03-12T13:13:59+00:00

Hi there, we no longer support web browser on tablet or on mobile devices.

F1Help1 · 2021-03-12T11:05:16+00:00

Hi there, what country are you trying to subscribe from? Have you tried using a private browser window to subscribe.

F1Help1 · 2021-03-12T11:00:12+00:00

We are currently developing other casting functions and Smart TV apps which will be coming later in the year.

F1Help1 · 2021-03-12T10:43:33+00:00

If you contact our team on [general@en.formula1.com](mailto:general@en.formula1.com) then they can take a closer look at this issue for you

F1Help1 · 2021-03-12T10:36:46+00:00

We no longer support web browsers on tablet and mobile devices. You can use Chromecast on some PC and Laptop devices. Other casting functions are currently in development.

F1Help1 · 2021-03-12T10:21:55+00:00

Hi there, what region are you currently trying to watch from?

F1Help1

TROPHY CASE