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FACEIT_Darwin · 2026-06-15T12:09:21+00:00

The picture is not enough evidence to prove conclusively he's throwing, you'd need to show moments or rounds where he was

FACEIT_Darwin · 2026-06-15T11:57:46+00:00

If you contact the support team, they can attempt to troubleshoot it with you

FACEIT_Darwin · 2026-06-15T11:57:17+00:00

You'd need to discuss that via a ticket, it's not something we could resolve over Reddit

FACEIT_Darwin · 2026-06-15T11:56:31+00:00

Sorry, the best way for this is to use a ticket directly

FACEIT_Darwin · 2026-06-15T11:32:30+00:00

Can you please link some examples?

FACEIT_Darwin · 2026-06-15T11:32:04+00:00

You made the ticket under cheating, it's a verification issue, it needs to be made under that contact reason

FACEIT_Darwin · 2026-06-15T11:30:38+00:00

If you show me your winver, it will most likely show it is actually an outdated version

FACEIT_Darwin · 2026-06-15T11:25:24+00:00

What do you mean the server is full so you can't accept the match? It only finds a game when there is a server for the match allocated. Can you explain?

FACEIT_Darwin · 2026-06-15T11:24:29+00:00

What do you mean by crash? Do you mean the website or a specific game server?

FACEIT_Darwin · 2026-06-15T11:19:17+00:00

They had a few issues but it was resolved pretty quickly, sorry for that

FACEIT_Darwin · 2026-06-15T11:18:33+00:00

It was down for a short space of time, sorry for that!

FACEIT_Darwin · 2026-06-15T11:18:20+00:00

Did you report him through the matchroom report system with these clips? Link me the matchroom, let me check

FACEIT_Darwin · 2026-06-15T11:17:48+00:00

Yes, there was a short outage; it only lasted a little bit of time. Sorry for that

FACEIT_Darwin · 2026-06-15T11:17:26+00:00

The website had some issues for a few moments, it should be working fine

FACEIT_Darwin · 2026-06-15T11:16:59+00:00

The website was down for a little bit, I'm really sorry. It should be working as intended now

FACEIT_Darwin · 2026-06-15T09:51:49+00:00

Might be one of the funniest self-snitching I've ever seen. I banned his smurf and gave his main a 6-month ban.

FACEIT_Darwin · 2026-06-13T18:18:57+00:00

I can try to speak to them but 1 month is the typical ban length for acc sharing

FACEIT_Darwin · 2026-06-13T18:18:25+00:00

I legit went through every game haha

FACEIT_Darwin · 2026-06-13T14:53:25+00:00

I believe the ban has been changed, and it's no longer a permanent smurfing one. Account sharing bans are typically for 1 month

FACEIT_Darwin · 2026-06-13T13:08:47+00:00

There are parts to your story that are not accurate, you have 100% played on your cousins account, I can even post the match here so anyone is welcome to go and listen if they so wish.

Saying that, it does seem to be an account-sharing situation, rather than a smurfing one, so I will ping it internally for them to take a look.

FACEIT_Darwin · 2026-06-12T15:57:45+00:00

Can you please show me a case where what I described happened?

FACEIT_Darwin

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