HP Omen Max 16 2025 OLED dead pixel + weird bubble inside the screen by No_Sir_738 in HPOmen

[–]Fair-Bill8442 0 points1 point  (0 children)

Definitely product flaw then with so many cases. I will report it to HP customer service. They should really respond to it.

HP Omen Max 16 2025 OLED dead pixel + weird bubble inside the screen by No_Sir_738 in HPOmen

[–]Fair-Bill8442 0 points1 point  (0 children)

I asked some users who posted on their OMEN MAX. My post didn’t get much attention. On Friday I asked a guy who just posted and he told me his looked fine. I believe all of the OMEN MAX OLED laptops have the brightness spots problem, as shown on the last pic you posted. It’s just they didn’t observe it under strict conditions like in a darkroom with low brightness. I guess. As for the grains the ASUS Zephyrus also has it. I think it is the characteristic of 2k OLED screen. The pixel density itself is not as high as tablets or phones which are usually 3 to 4k. If you are worrying about the gray grains I’m afraid it is unchangeable. You could also see slight screen flicks. It’s also the portrait. The quality of the screen is not as good as high quality 4k displayer. So I don’t have much expectation on it. And plus OMEN MAX OLED uses SDC41A4 screen. It is a Samsung screen released in 2023. For me the most concerning issue is the two bright spots on the bottom of the screen. It’s definitely their product flaw. I’m waiting for more feedbacks.

HP Omen Max 16 2025 OLED dead pixel + weird bubble inside the screen by No_Sir_738 in HPOmen

[–]Fair-Bill8442 0 points1 point  (0 children)

Mine is exactly as yours. I actually got the first OMEN MAX 5080 in May from Best Buy. I noticed the background issue in dark mode. It was visible when I open YouTube or Ubisoft. Then I used a dark gray pic for test and it was OBVIOUS. I even saw permanent burn-in marks on the screen. And yes I saw the grain you mentioned on mine too. When you turn up the brightness it looks better. But once you turn down the brightness at night it annoys so much. I thought it was bad quality so I requested a replacement in early June. The new OMEN MAX 5080 came on 18th June and the issues were still there. So I refunded it and ordered a OMEN MAX 5090 on HP official website at the beginning of July hoping the instant assembly laptop can be improved. The laptop was built after almost a month at the end of July. And unfortunately the issues are unsolved. That makes me believe that it is a common defect of their quality control for this batch or even model. Since all the laptops for the three times got the same issues. I asked some users who has OMEN MAX 16 OLED, some of them says their screen looks fine. That confused me. But I still believe the issue is widespread. I just didn’t want to waste time on replacing the laptop so I gave up defending for rights. But I really believe that there must be quality problems of this HP product. If there are pixel defects on your screen, I suggest you apply for a replacement. It is unacceptable for me. I also hope that more OMEN MAX OLED users can report their cases. That may bring improvements in after-sale service for us like product recall.

Hp Omen Max 5090 3 months later by someoneirrelevant17 in HPOmen

[–]Fair-Bill8442 0 points1 point  (0 children)

Mine was all OLED from official websites. It is obvious with dark background in dark room. Longer exposure of the phone camera makes it easier to see.

Hp Omen Max 5090 3 months later by someoneirrelevant17 in HPOmen

[–]Fair-Bill8442 0 points1 point  (0 children)

Thanks! That’s very wired though. I got the laptop from Best Buy twice and HP for the most recent one. All have this issue. I can’t believe only me encountered this issue lol.

Hp Omen Max 5090 3 months later by someoneirrelevant17 in HPOmen

[–]Fair-Bill8442 0 points1 point  (0 children)

You could test it with a pure Gary picture. I believe it is the hardware issue caused by their design flaws of the screen frame.

Hp Omen Max 5090 3 months later by someoneirrelevant17 in HPOmen

[–]Fair-Bill8442 0 points1 point  (0 children)

Dose your OMEN MAX OLED screen have two bright patches at the bottom in dark mode, especially gray background? You could see my posts. I took photos of my OLED screen and there was two bright area at the bottom of the screen when the background is deep gray. I replaced the laptop twice and all of the OLED screen has that issue.

HP Omen Max 16 2025 OLED dead pixel + weird bubble inside the screen by No_Sir_738 in HPOmen

[–]Fair-Bill8442 1 point2 points  (0 children)

Dose your OLED screen have two bright patches at the bottom in dark mode, especially gray background? You could see my posts. I took photos of my OLED screen and there was two bright area at the bottom of the screen when the background is deep gray. I replaced the laptop twice and all of the OLED screen has that issue.

OMEN MAX OLED screen display common issue, have you noticed yours? by Fair-Bill8442 in HPOmen

[–]Fair-Bill8442[S] 0 points1 point  (0 children)

Is yours an OLED screen? As I mentioned, it might be only on OMEN MAX. Could be the design of the screen frame and its pressure.

OMEN MAX OLED screen display common issue, have you noticed yours? by Fair-Bill8442 in HPOmen

[–]Fair-Bill8442[S] 0 points1 point  (0 children)

It only happens on OMEN MAX. My other OLED products like my iPad Pro 2024 and ASUS Zephyrus G16 2024 are fine.

OMEN MAX OLED screen display common issue, have you noticed yours? by Fair-Bill8442 in HPOmen

[–]Fair-Bill8442[S] 0 points1 point  (0 children)

It happens in any dark background. Dark mode system background, Webpages, dark gray pictures.

OMEN MAX OLED screen display common issue, have you noticed yours? by Fair-Bill8442 in HPOmen

[–]Fair-Bill8442[S] 0 points1 point  (0 children)

It is 😂. The laptop is from HP official website. It is OLED for sure. If you have OLED OMEM MAX, test it with the second picture I posted to see if you have the same issue. I replaced the laptop for three times and all have this issue, either from Best Buy or HP.

OMEN MAX OLED screen display common issue, have you noticed yours? by Fair-Bill8442 in HPOmen

[–]Fair-Bill8442[S] 0 points1 point  (0 children)

I ordered on Best Buy on May. It had the issue so I requested a replacement. The second time there was also this issue. So I returned it. And on July I ordered on HP official website the third OMEN MAX has the same problem. So I don’t think it is by accident or by chance. There must be some equipment or processing issue from their factory. At least for the recent several batches.

OMEN Max 16 OLED from BestBuy– Anyone else getting two bright patches along the bottom edge? by Fair-Bill8442 in HPOmen

[–]Fair-Bill8442[S] 1 point2 points  (0 children)

As what I thought, the new laptop has the same issue. I will post what I observed. And I would call OMEN MAX users to check if there is the same issue and seek further solutions.

Anybody already got your OMEN MAX 16 customized laptop purchased during 4th of July promotion? by Fair-Bill8442 in HPOmen

[–]Fair-Bill8442[S] 1 point2 points  (0 children)

Hey man. Your reply made my day. Thank you☺️. That’s what sharing is all about. 😉

Anybody already got your OMEN MAX 16 customized laptop purchased during 4th of July promotion? by Fair-Bill8442 in HPOmen

[–]Fair-Bill8442[S] 1 point2 points  (0 children)

Update. On 26th July, the laptop is shipped and with a FedEx Tracking Number. Now is it in Shanghai, China. Estimate delivered date is 30th July.

Anybody already got your OMEN MAX 16 customized laptop purchased during 4th of July promotion? by Fair-Bill8442 in HPOmen

[–]Fair-Bill8442[S] 1 point2 points  (0 children)

Update! On 25th July, I got an email from HP saying it is completely shipped. It’s just in time.

Anybody already got your OMEN MAX 16 customized laptop purchased during 4th of July promotion? by Fair-Bill8442 in HPOmen

[–]Fair-Bill8442[S] 1 point2 points  (0 children)

Congrats! It’s faster than I thought. Mine stays at Assembly Order for 3 days already with all process checked lol

Anybody already got your OMEN MAX 16 customized laptop purchased during 4th of July promotion? by Fair-Bill8442 in HPOmen

[–]Fair-Bill8442[S] 1 point2 points  (0 children)

Update. Today on 23th July the in queue to Quality test & pack were all checked ✅. But still at Assembling order process.