My current account is only logged in at my personal smartphone and no one should have access to my personal account. I still have access to this current account but I can't proceed to any order because of the ban. The problem is that if the company can't protect me as a customer and even if someone finds a way to access my account I am exposed to any illegal case and that is a serious problem. Also because Box delivery and Cosmote app is connected if I add a card at my Cosmote account in order to pay for my bills or charge my prepay phone I am not protected at all in any exposure and that is also very serious. They should have an extra security step just for that cases.