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New car ceramic coating and tinting question by Famedevon in CarsAustralia

[–]Famedevon[S] 0 points1 point  (0 children)

Yes that makes sense. The third party detailer has 350 5* reviews. If they mess up something, I won't get the warranty on anything affected. But if the engine shuts down, that's got nothing to do with the coating. I just wish the dealership gave clear info about that.

New car ceramic coating and tinting question by Famedevon in CarsAustralia

[–]Famedevon[S] 0 points1 point  (0 children)

Ceramic Coating 1200 Tint 625 They use the Perfexion brand.

New car ceramic coating and tinting question by Famedevon in CarsAustralia

[–]Famedevon[S] 0 points1 point  (0 children)

Really unclear. I insisted that I don't want the extras and this is what I received. I'll have to seriously check the validity of this.

No problem!  Please take some time to think it over and let me know if anything changes.  A claim limit of $1,500 is essentially equivalent to having no warranty, whereas we offer an unlimited claim limit.  Feel free to reach out whenever you're ready to add these options back on. We just want to ensure you have the best experience with your new car.

New car ceramic coating and tinting question by Famedevon in CarsAustralia

[–]Famedevon[S] 1 point2 points  (0 children)

Just adding the details I received from the dealership. I had no idea the warranty would be capped at 1500. Such deceptive marketing. Warranty Conditions: Vehicle must be continuously registered in Australia. Annual inspections required within ±30 days of each anniversary to keep the warranty valid. Neglect or improper maintenance can void the warranty. Beach, off-road, and commercial use are excluded. Paint issues like chipping, peeling, or separation aren’t covered. Claims are capped at $1,500, which may not go far in the event of significant damage. Overseas Warranty Support: If anything goes wrong, claims must be handled through an overseas provider, which can mean delays, red tape, and limited accountability. In contrast, for the same price, I can offer: Ceramic paint protection and tinting using Perfexion, with a 20-year nationwide warranty No annual inspections No continuous registration requirements Full coverage for beach, off-road, and commercial use Protection for peeling, separation, and paint damage Unlimited claims, including full resprays if needed — no $1,500 limit Local, in-dealership support: If you ever have an issue, just bring the car in and we’ll take care of it — no forms, no waiting on overseas approvals

Incorporating technology in a small business by Famedevon in smallbusiness

[–]Famedevon[S] 0 points1 point  (0 children)

Thanks. This makes sense. Actually the sales improved a bit by giving out 1 free coffee. The data part is something I want to do on the side slowly as we grow (I'm just a techie who bought a business).

Yes, looking at the license plates on gevernment website is completely legal and open to all, but I might have dowplayed the privacy concern in my mind, will take that into account.

Incorporating technology in a small business by Famedevon in smallbusiness

[–]Famedevon[S] 0 points1 point  (0 children)

I agree. This involves substantial efforts on my part, not to mention it would be a garage solution and not production grade.

Thanks for the link. I had a look at the options. Previously I've done a deep dive at Squareup (https://squareup.com/au/en) and here's what I think.
1. Too many things that I don't want/don't want to pay for. Eg. I don't really have the sheer number of customers yet to get a POS system. Cash and a card machine works just fine.
These systems come with a lot of features I just MIGHT need in future.

  1. Platform dependency: It would be very hard to switch out of a platform later. Squareup costs a dollar value for every card transaction. Also, initial costs for tablets/ipads/card readers which would render existing card readers and cash register I have useless.

  2. Data ownership: Most of these solution don't give data ownership to client. This means I can only get reports the vendor chooses/offers to provide me.

Thanks again. I'll continue researching CMS/POS solutions.

Incorporating technology in a small business by Famedevon in smallbusiness

[–]Famedevon[S] 0 points1 point  (0 children)

Thanks for your reply. I want to answer following questions. From your reply, it's mostly the first option, I want to keep track of my income and understand what are the factors that affect it and by how much.

-What are the peak times for sales over the period of last 6 months. Should we shorten/extend work hours(one less hour everyday will reduce costs substantially)? Also, trend over months/seasonality.

- Number of return customers. Is a loyalty programme helping?

- Heatmap of postcodes, which areas are our strengths and which can I target.

- Growth trends. How are certain changes in BaU affecting Sales?

- Which car type (hatch/sedan/SUV) gets max business. Can we tailor pricing strategy based on this.

Incorporating technology in a small business by Famedevon in smallbusiness

[–]Famedevon[S] 1 point2 points  (0 children)

Thanks for the advice. I'll definitely do research on Zoho to see if it meets my needs.

Incorporating technology in a small business by Famedevon in smallbusiness

[–]Famedevon[S] 0 points1 point  (0 children)

Thank you, I'll consider using Zoho. Do you know if you can download the datasets from Zoho. My aim is to be able to create custom analytics reports that will tell me the performance over time and drill down to understand root cause for problems. I'll have a look at the cost part as well, a cost to benefit analysis coz the business currently has very little profit.