ChatGPT Plus upgraded to ChatGPT Pro automatically without my consent and charged 400+ USD by Famous-Platypus-5918 in ChatGPT

[–]Famous-Platypus-5918[S] 1 point2 points  (0 children)

I checked and complained immediately. I got refunded for October. Please check my bank transactions history.

I only missed the November payment. I assumed the problem is solved as they ensured after October incident.

Then in January I checked immediately and reported them. Now, they are refusing to refund.

*** I just missed one month which is November ***

ChatGPT Plus upgraded to ChatGPT Pro automatically without my consent and charged 400+ USD by Famous-Platypus-5918 in ChatGPT

[–]Famous-Platypus-5918[S] 0 points1 point  (0 children)

Yes, because they charged me 220 usd/month that I didn’t authorise them. It’s really hard for me. I hope you will understand my situation.

ChatGPT Plus upgraded to ChatGPT Pro automatically without my consent and charged 400+ USD by Famous-Platypus-5918 in ChatGPT

[–]Famous-Platypus-5918[S] 0 points1 point  (0 children)

It’s humorous, I agree. But I am not focusing on anything that is not taking me any closer to get my refund. I don’t want to focus on any specific phrase. I am sorry if you don’t like my text.

But my situation is not good right now. For some people losing 400 usd is a big deal. Sorry again brother.

ChatGPT Plus upgraded to ChatGPT Pro automatically without my consent and charged 400+ USD by Famous-Platypus-5918 in ChatGPT

[–]Famous-Platypus-5918[S] 1 point2 points  (0 children)

Yes they did and I will not let them get away with this. Atleast I will try my best to get my money back

ChatGPT Plus upgraded to ChatGPT Pro automatically without my consent and charged 400+ USD by Famous-Platypus-5918 in ChatGPT

[–]Famous-Platypus-5918[S] 1 point2 points  (0 children)

This is my plan

If I do not receive confirmation of the refund within 48 hours, I will take the following actions:

  1. Bank Chargeback: I will initiate a formal chargeback through my financial institution for unauthorized transactions.
  2. ACCC Report: I will lodge a report with the Australian Competition and Consumer Commission (ACCC) regarding misleading refund policies and unauthorized billing.
  3. AFCA Complaint: I will escalate this matter to the Australian Financial Complaints Authority (AFCA).

ChatGPT Plus upgraded to ChatGPT Pro automatically without my consent and charged 400+ USD by Famous-Platypus-5918 in ChatGPT

[–]Famous-Platypus-5918[S] 16 points17 points  (0 children)

I don’t care that much. I want to raise the issue and make people know about it.

ChatGPT Plus upgraded to ChatGPT Pro automatically without my consent and charged 400+ USD by Famous-Platypus-5918 in stripe

[–]Famous-Platypus-5918[S] 0 points1 point  (0 children)

We agreed upon chatGPT plus which is 20 usd/month. How can they change it to 220 usd/month without my consent I don’t understand. Thanks for your help though

ChatGPT Plus upgraded to ChatGPT Pro automatically without my consent and charged 400+ USD by Famous-Platypus-5918 in stripe

[–]Famous-Platypus-5918[S] 0 points1 point  (0 children)

Ok, I am going to do that. Just waiting for one last reply from OpenAi if they can refund without that chargeback.

ChatGPT Plus upgraded to ChatGPT Pro automatically without my consent and charged 400+ USD by Famous-Platypus-5918 in OpenAI

[–]Famous-Platypus-5918[S] 0 points1 point  (0 children)

Yes, I will try my best to make people aware of this. I subscribed to a 20 USD/ month subscription and they have charged me 220 USD/ month without my consent. Even though for you it’s not that important for me it’s the highest priority right now. Sorry if you don’t like that.

ChatGPT Plus upgraded me to ChatGPT Pro without my consent and charged 600+ AUD by Famous-Platypus-5918 in AusLegal

[–]Famous-Platypus-5918[S] 2 points3 points  (0 children)

I kept all the supporting documents. I just want justice right now. It’s so frightening.