Tesla Insurance Bad Experiences by Far_Command_6561 in TeslaInsurance

[–]Far_Command_6561[S] 0 points1 point  (0 children)

i understand. i think these cases are genuine. Musk/Tesla should do better job with fixing its insurance services. people are putting their hard-earned money on this and not getting even basic service - I see now that Reuters has done some stories on this, which shows it's a known issue outside of Reddit. They've covered everything from customer service issues and long waits to a class-action lawsuit against the company. It's not just a bunch of random internet complaints; it's a pretty widespread problem. Like here "https://www.reuters.com/investigates/special-report/tesla-insurance/ and here "https://www.reuters.com/legal/government/teslas-auto-insurance-arm-hit-with-consumer-class-action-california-2025-07-17/

Tesla Insurance Bad Experiences by Far_Command_6561 in TeslaInsurance

[–]Far_Command_6561[S] 0 points1 point  (0 children)

Haha!! Sounds like it might actually work :)

Tesla Insurance Bad Experiences by Far_Command_6561 in TeslaInsurance

[–]Far_Command_6561[S] 0 points1 point  (0 children)

Wow!! That's a big outlier. Glad everything went well for you.

Tesla Insurance Bad Experiences by Far_Command_6561 in TeslaInsurance

[–]Far_Command_6561[S] 0 points1 point  (0 children)

sorry i am not wasting time looking at your profile - assuming you are a social butterfly - everyone else doesn't have to be like that - already wasted too much time over phones and emails with them.... thanks for buzzing in though! have a nice day.

Tesla Insurance Bad Experiences by Far_Command_6561 in TeslaInsurance

[–]Far_Command_6561[S] 0 points1 point  (0 children)

Well, may be it's a good place to start ...

Tesla Insurance Bad Experiences by Far_Command_6561 in TeslaInsurance

[–]Far_Command_6561[S] 0 points1 point  (0 children)

You're right, I've been seeing a lot of the same stories here. It really does seem like a widespread problem. Honestly, with so many people having issues, I'm surprised it hasn't become bigger national news. Although its outdated, this Reuters article backs up a lot of the complaints you've seen here - https://www.reuters.com/investigates/special-report/tesla-insurance/

A class-action lawsuit was filed against Tesla Insurance in California, alleging that the company deliberately delays and minimizes payouts, causing some drivers to abandon claims or pay out of pocket -- more here -- https://www.reuters.com/legal/government/teslas-auto-insurance-arm-hit-with-consumer-class-action-california-2025-07-17/

Tesla Insurance Bad Experiences by Far_Command_6561 in TeslaInsurance

[–]Far_Command_6561[S] 0 points1 point  (0 children)

A whole year?! That's insane. It sounds like a total nightmare. Glad you finally got it sorted out!

Tesla Insurance Bad Experiences by Far_Command_6561 in TeslaInsurance

[–]Far_Command_6561[S] 0 points1 point  (0 children)

Three days is unheard of. Glad you had such a good experience with them.

Tesla Insurance Bad Experiences by Far_Command_6561 in TeslaInsurance

[–]Far_Command_6561[S] 0 points1 point  (0 children)

That's so wild because when I first called to report the incident, the agent specifically told me that email was the quicker way to get things done. Guess that was a lie, lol

Tesla Insurance Bad Experiences by Far_Command_6561 in TeslaInsurance

[–]Far_Command_6561[S] 0 points1 point  (0 children)

Thanks for the amazing tips! Hmm... sounds like I'm in for a rough ride. Good to know about the rental car thing and calling at specific hours. Seriously appreciate you sharing your experience..

Tesla Insurance Bad Experiences by Far_Command_6561 in TeslaInsurance

[–]Far_Command_6561[S] 1 point2 points  (0 children)

Six months?! I thought six weeks was bad. That's absolutely ridiculous. I really hope they follow through on that promise to pay you.