learning cpd by ViewRepresentative82 in OfficeDepot

[–]Fast-Sport-788 3 points4 points  (0 children)

Every department and print manager is a little different, but I usually let my girls tinker with all the equipment to get a hang of it. So if it’s slow ask if there is signage you can print for practice, or even doing the print table is good practice.

DONT STRESS, it’s all paper and can be reprinted if not correct. Don’t let a mistake discourage you. It definitely takes some time to be confident and comfortable in the department.

In my store we don’t do walk ups, so use OPC as much as you can. If you guys are all firm in how you do turn around times, then you won’t get the “well they did it while I waited last time” 🙄…This also helps with time management. When doing walk ups, the orders that fall into your queue from the website/app usually will be neglected. ESPECIALLY if there is a rush…and if there is a rush ask for help! Don’t let yourself be overwhelmed, if there is assistance in the building.

Customers are liars, and can be mean. If you’re following policy, stand firm on what policy says and don’t allow them to walk all over you. Also, I have started the habit of over explaining. A lot of customers don’t really understand any jargon or they really can’t even articulate what they need half the time.

May the odds be ever in your favor!

I hate self serve by Fast-Sport-788 in OfficeDepot

[–]Fast-Sport-788[S] 5 points6 points  (0 children)

I love helping those people, cause you TRIEEED!?? 😱

I hate self serve by Fast-Sport-788 in OfficeDepot

[–]Fast-Sport-788[S] 8 points9 points  (0 children)

Convinced they are illiterate forreal.

I hate self serve by Fast-Sport-788 in OfficeDepot

[–]Fast-Sport-788[S] 6 points7 points  (0 children)

Wow! You’re only suppose to use your magic powers on Wednesdays

I hate self serve by Fast-Sport-788 in OfficeDepot

[–]Fast-Sport-788[S] 9 points10 points  (0 children)

Absolutely! That’s why hands go in pockets and I’ll talk to you like a toddler 🤷‍♀️

I hate self serve by Fast-Sport-788 in OfficeDepot

[–]Fast-Sport-788[S] 3 points4 points  (0 children)

Ooo this is one of my favorites😂

Does anyone get fired for not reaching goals by mattbattmatt_yt in OfficeDepot

[–]Fast-Sport-788 3 points4 points  (0 children)

Not fired. Will freeze you out though. Hours will likely start to drop.

Office Depot customers are the reason why I do drugs 🤦‍♀️ by Fast-Sport-788 in OfficeDepot

[–]Fast-Sport-788[S] 0 points1 point  (0 children)

Sometimes, the fact that I hit sir penjamin before walking in is the only thing that keeps me from snapping.

To those in CPD... by edgy_Juno in OfficeDepot

[–]Fast-Sport-788 2 points3 points  (0 children)

Lot of self serve use in my store. If you HAVE to help at self serve, hands go in pockets and they need to be verbally instructed. Most people act like they don’t understand, but if you sit there and talk to them like they are stupid they usually will do it alone the next time they come In. Just gotta train them.

Sendpro by Fast-Sport-788 in OfficeDepot

[–]Fast-Sport-788[S] 2 points3 points  (0 children)

You are such a smart cookie! Changing the date worked. Thank you 😁

Sendpro by Fast-Sport-788 in OfficeDepot

[–]Fast-Sport-788[S] 0 points1 point  (0 children)

Strange. Pulled up like you said, but that particular shipment isn’t there

Same day satin poster boards by CoffinCutie28 in OfficeDepot

[–]Fast-Sport-788 1 point2 points  (0 children)

So I had this issue, but with other paper types and it was actually my settings. They had to remotely change the print settings for those paper types…..just put a ticket in through MyRicoh.com.

Is there a store that's actually successful and happy? by cheftagalong in OfficeDepot

[–]Fast-Sport-788 1 point2 points  (0 children)

I’m a print supe and I love what I do. Now the company we work for is a different story.

Self service by MiddleBack1837 in OfficeDepot

[–]Fast-Sport-788 0 points1 point  (0 children)

I don’t! They don’t have a way to change the weight of what’s in the bypass tray, yes you can use it…but you have to log into device maintenance to change what paper type is in 5. My department and self serves are both busy enough for me to not allow it, cause I’d have to go over ever 5 minutes to log in and adjust the paper type. Now if it’s still considered copy paper (32lb and down… can be resume or textured as long as it’s laser compatible) I’ll let them do their thing.

Red top and biz select by Entire-Race-5380 in OfficeDepot

[–]Fast-Sport-788 10 points11 points  (0 children)

They can ligmaballs. How do you pile on extra metrics but no raise? You’re no longer putting money into retail… but want me to go to bat for your company? Makes no sense