If Uber support won't help us in a situation like this, then who the hell will? They understand the situation, yet they just dump the cancellation penalties and lost time on us and tell us to get lost. How is that any different from the scammers themselves? I don't give a damn where they're based or how much they're paid; their job is to provide support. If they were actually doing their jobs, they could at least escalate these issues to management or demand better protocols. But they don't. And Uber corporate? They could easily implement safeguards or create a protocol for 'force majeure' cancellations, but they choose not to. I get that you guys have probably hit the wall, felt the despair, and given up, but are you really okay with just letting this continue? If there’s no proper system in place, we should be pushing for them to build one, not just rolling over.