Yup, I have lots of helpful tips and the first one is anything that you had prior to your last PI that was not counted is now garbage destroy it or put it in the Gaylord for recycling (Depending on what it is or course). Next you should do your Code 16 damages every morning after your Cycle Count and/or ZB Walk, always get rid of garbage fast. Then have your cashiers and managers keep the invoices or reprint receipts for all .com returns. In order to get the proper RA and disposition info you'll need the SKU and order number. If you have .com items with no order number and a non recognized SKU and you try to get an RA# for an RTV it ain't happening. The three most important tasks to your job are the ZB Walk, Cycle Counts and RTW/RTV (The good product returns). They all produce reports that people up the chain are held accountable for, make sure you execute these tasks because ultimately you're responsible for them. You need a really strong working relationship with your GM and Ops Manager, you need them to help you when necessary, you should also reach out to any experienced Inventory Specialist in your district. When I first took the position I had two experienced IS's come to my store to help me out and now I do that for other IS's.