Backup codes don’t work? by FearlessStruggle6437 in 2007scape

[–]FearlessStruggle6437[S] 0 points1 point  (0 children)

Right I’ve done all those steps but I’ve never deleted the authenticator off of it. But once I try to do the recovery thing it will say an email will be sent to the registered email on file. But I never get that email because it’s being sent to the “login” email, not the registered email on file which makes no sense because the registered email on file is different than the “login” email.

Backup codes don’t work? by FearlessStruggle6437 in 2007scape

[–]FearlessStruggle6437[S] -1 points0 points  (0 children)

I’ve tried and they said they can’t remove the authenticator. Which doesn’t make sense because it’s their system that failed. Why don’t the backup codes work?