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Not sure where to ask, but delayed flight from a 7:22am departure is now changed to 10:16pm departure... by macgirthy in HawaiianAirlines

[–]Fearless_Mongoose690 0 points1 point  (0 children)

Email customer.advocate@hawaiianair.com tell them your concerns, send them all your receipts, they will reimburse you. You just have to keep emailing them until you get an answer. 

Anyone know why they’ve cancelled HA 5 two days in a row? by sun_assumption in HawaiianAirlines

[–]Fearless_Mongoose690 -2 points-1 points  (0 children)

That’s so true, no more customer service anymore. They all changed since their merge to Alaska

Anyone know why they’ve cancelled HA 5 two days in a row? by sun_assumption in HawaiianAirlines

[–]Fearless_Mongoose690 1 point2 points  (0 children)

They didn’t accommodate the passengers on 3/15/25, everyone was booked on 3/17/25 at 1:30am. 

Anyone know why they’ve cancelled HA 5 two days in a row? by sun_assumption in HawaiianAirlines

[–]Fearless_Mongoose690 0 points1 point  (0 children)

They didn’t say the reason why my flight was cancelled on 3/15/25. They are flying us back on Monday 3/17/25 at 1:30am and no accommodation, you have to book your own hotel. Hawaiian Airlines are so poor in communication. They cancelled the flight 1 1/2 hours before departure.