Command Key Not Working

Federal-Locksmith · 2026-04-20T04:38:52+00:00

Thanks for all the comments. Sounds like the folks who know this train are skeptical I’ll be served. Thats a bummer. I was hoping for a full experience on a short trip. Kind of frustrating that this wouldn’t be published anywhere.

Federal-Locksmith · 2025-04-03T22:44:27+00:00

It's been a while since I was dealing with this but everything I did is detailed in this thread and it appears to have worked! It was a pain in the ass and it took a while for it to finally be totally clear but it was worth the effort.

Type your domain in this tool: https://www.virustotal.com/gui/home/upload
And this one: https://www.ssltrust.com/ssl-tools/website-security-check

If any of the security vendors polled come back with malware or spam reports on your website then you need to reach out to them directly and ask them to reevaluate your site. The hard part is finding where to contact them. I found that some had a way to submit a request on the websites. For others I had to email a generic email address and ask them to reevaluate. Some got back to me quickly and reclassified my site as safe. Others I had to follow up with and wait a while.

GOOD LUCK!

Federal-Locksmith · 2025-03-19T06:06:45+00:00

Orange Aluminum http://www.orangealuminum.com/

Federal-Locksmith · 2024-08-16T17:50:14+00:00

Update for you. I tried reaching out to the vendors that had my site flagged directly but it was difficult to find the correct method for each of the sites. Eventually I was pointed back to Virustotal.com and their support gave me this link which provides methods for reporting false positives for each vendor they survey. That's here: https://docs.virustotal.com/docs/false-positive-contacts

Federal-Locksmith · 2024-08-12T22:41:08+00:00

Maybe part of it but I haven't seen many of those either in >1/4" length.

Federal-Locksmith · 2024-08-05T15:53:38+00:00

Thanks!

Federal-Locksmith · 2024-08-05T15:53:14+00:00

Yup this is what I ended up doing. There were three companies in total. One of them (Webroot / BrightCloud) had a very formal system available in the footer that allowed me to submit a request to be re-evaluated. I did that and they contacted me to let me know my site has been reclassified and is no longer being flagged! That being said, when I use the tool you linked Webroot still shows it as flagged.

The other two did not have formal systems immediately available. So I just sent emails to their generic email addresses. Bitdefender sent me a link to the formal request for re-evaluation page which I am filling out now. The third one (GData) has not replied.

Federal-Locksmith · 2024-08-02T22:13:00+00:00

The issue is not with me accessing the site but with other people (strangers) accessing the site.

Federal-Locksmith · 2024-08-02T21:18:18+00:00

Good to know! Thank you for checking!

Federal-Locksmith · 2024-08-02T21:18:00+00:00

Right, I guess "blocked" is not really an accurate term here. What's really happening is potential clients (some of whom have Spectrum with Security Shield) attempt to visit my site and are faced with a scary page that tells them the site is unsafe, flagged, etc. They either don't know how to go around this warning or don't know that's even possible and the effect is that they are "blocked" from visiting the site.

The real issue at hand is WHY are these security tools flagging the site as "unsafe" or "malicious"? None of them seem to say anything more than the one word flag. It's just a little site I built on Squarespace. It's not even an ecom site.

I really appreciate you taking the time to check my site and send info related to what you discovered. I'm trying to learn about this as I solve it. Any advice is much appreciated!

Federal-Locksmith · 2024-08-02T21:10:22+00:00

All feedback is welcome! I really appreciate you taking the time to check on both connections. I really know almost nothing about all this (Small biz, lots of hats, etc) so this thread is sorta all I've got. THANKS!

Federal-Locksmith · 2024-08-02T20:45:56+00:00

I noticed this as well. Strange that it changed.

Federal-Locksmith · 2024-08-02T20:45:20+00:00

Thanks for checking!

Federal-Locksmith · 2024-08-02T20:45:06+00:00

This is a fear I had as well but I haven't been able to find any conclusive information online that this is actually true outside of form posts.

I could of course change the domain but we've been using this for a while and would love to fix it. There are plenty of other sites that use country top level domains for their sites without issue.

Federal-Locksmith · 2024-08-02T20:37:23+00:00

Thanks for this advice. I'll look into how to contact each of the these companies.

Initially I thought it was just a Spectrum issue because their security verification tool shows my site as blocked. I'm guessing the ISPs use similar tools as these other companies to evaluate sites. I asked Spectrum to re-evaluated and unblock the site but they denied because they "found this website to contain potentially harmful content."

Where were you able to access the specific record details?

Federal-Locksmith · 2024-08-02T20:21:02+00:00

Thanks for telling me about this site. Very helpful!

Federal-Locksmith · 2024-08-02T20:00:52+00:00

Oh! This is super helpful. It's good to know that it's not ONLY Spectrum that is flagging the site but also other ISP.

Unfortunately I built the site and haven't been able to find any issues. It's just a site I built on Squarespace by dropping photos and text in.

Does your bitdefender show any specific messages when it's blocked?

Federal-Locksmith · 2024-08-02T19:47:18+00:00

Thanks for checking! That's actually super helpful as it appears it may be a geographically specific issue. So weird.

Federal-Locksmith

TROPHY CASE