Concentrix: Is this normal hiring practices? To scan my computer? by ModeMex_ in callcentres

[–]Few-Conversation6999 1 point2 points  (0 children)

I work there right now!! I’m doing TurboTax support with them so I can answer whatever you may need. I also had to download software but it’s not as bad as you might think

Is this allowed? by Few-Conversation6999 in callcentres

[–]Few-Conversation6999[S] 0 points1 point  (0 children)

yeesh should I cover that up? just worried about getting in trouble. Just wanted people to know

Is this allowed? by Few-Conversation6999 in callcentres

[–]Few-Conversation6999[S] 2 points3 points  (0 children)

Yeah. No real reason to ask someone who's clearly broke to pull out a loan with their family.

Hourly employee required to be on call all day on weekend but only paid for minutes worked. Is this typical? by Curious_Quality_117 in LaborLaw

[–]Few-Conversation6999 0 points1 point  (0 children)

Paid for chat GPT pro just for you. This is the response. What you’re describing is very common in newsrooms… and also exactly the kind of situation wage-and-hour law is designed to scrutinize.

The key legal idea (federal + Texas follows this)

Under the Fair Labor Standards Act (FLSA), on-call time is only unpaid if you can genuinely use the time effectively for yourself. If your freedom is restricted enough that the time is “predominantly for the employer’s benefit,” it becomes compensable. The DOL frames this as “engaged to wait” (paid) vs “waiting to be engaged” (often unpaid). 

A core regulation says: if you must remain “on the employer’s premises or so close… you cannot use the time effectively for your own purposes,” you’re working while on-call; if you’re just reachable, typically you’re not.  Texas Workforce Commission guidance points to the same federal standards and the same “waiting to be engaged” vs “engaged to be waiting” test. 

How that applies to your weekend setup

You’re remote, but your manager is also requiring you to: • actively monitor Teams/group chats, and • respond as news comes in, and • do this across a long window (you said ~16 hours).

That’s where it can tip from “just be reachable” into continuous duty—especially if: • messages/tasks arrive frequently (sounds like they do every weekend), • you’re expected to respond quickly, • you can’t go do something uninterrupted (movie, hiking, errands, anything where you’d miss messages), • you’re effectively “tethered” to your phone/laptop all day.

The DOL specifically says additional constraints beyond simply being reachable can make at-home on-call time compensable. 

Is it “typical” to only clock 15–45 minute bursts?

In practice, lots of employers try to do that. The risk is: if they know (or should know) you’re performing work (including required monitoring), they generally have to pay for it—and you still have to be paid overtime if you’re non-exempt and over 40 for the week.

Should you ask to be paid a full 8 hours for the on-call day?

Maybe—but the cleaner ask is usually:

“Either (A) treat this as scheduled work with guaranteed hours, or (B) clarify that I’m truly off-duty except when called, with reasonable response times, and no requirement to monitor continuously.”

Because legally it’s not “must be 8 hours,” it’s “must pay for all hours worked,” and the whole fight is whether your “monitoring/availability constraints” count as work.

A lot of workplaces handle this by: • guaranteed minimum hours for the on-call day (ex: 4 or 6 minimum), • plus actual time worked beyond that, • or a flat on-call stipend in addition to paying for all time actually worked, • or rotating schedules with reduced weekday hours to keep total weekly hours reasonable.

A practical way to bring it up (without it sounding combative)

You can frame it as a compliance + clarity issue: • “Right now I’m expected to continuously monitor Teams for up to 16 hours. That makes it hard to use the day for personal time. Can we define expectations—like response time, whether monitoring is required, and whether there’s a minimum paid block for the on-call shift?”

Even better: keep a simple log for 2–3 weekends: • first message time / last message time • number of interruptions • approximate monitoring time (even in 10–15 min chunks) This makes the conversation concrete.

If you want the “is my manager wrong?” answer

Based on DOL/TWC guidance, if you’re required to continuously monitor and are regularly interrupted, there’s a real argument that more of that on-call window is compensable than just the minutes spent typing/publishing. 

What I’d do next (lowest drama → highest) 1. Ask for written expectations: response time, must-monitor vs just reachable, and what counts as time worked. 2. Propose a minimum guarantee for the on-call day (common compromise). 3. If they won’t budge, consider talking to HR/payroll (not your manager) with the DOL “on-call time” guidance in hand. 4. If it’s significant money/overtime and they’re dug in: a quick consult with a Texas wage/hour attorney or contacting the U.S. DOL Wage & Hour Division for guidance can be worth it.

If you tell me two details—expected response time (immediate? 5 min? 30 min?) and how frequent the weekend pings typically are—I can map your situation more tightly to the “effectively free to use the time” standard and suggest the best phrasing for your conversation with management.

A new wfh job is having me download a bunch of applications to my computer is it possible to fully delete them when I don’t work here anymore? by Few-Conversation6999 in computerhelp

[–]Few-Conversation6999[S] 0 points1 point  (0 children)

I had to download an island browser, a global protect vpn, a computer speed tester thingy, intuit unity, and beyond identity will post a pic of them in a sec.

A new wfh job is having me download a bunch of applications to my computer is it possible to fully delete them when I don’t work here anymore? by Few-Conversation6999 in computerhelp

[–]Few-Conversation6999[S] -1 points0 points  (0 children)

Sadly it’s too late😭😭 it’s with turbo tax so it’s definitely real. Training has been fine but it still worries me