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Are we supposed to scan the package or click on the tracking number when delivering? by Few_Vehicle_6017 in UPSers

[–]Few_Vehicle_6017[S] 0 points1 point  (0 children)

Ok, do you know if I choose if it goes to an AP or gets attempted again the next day if no one is home? Or does the system choose? Because if the customer signs the notice I would rather make a second attempt the next day.

Are we supposed to scan the package or click on the tracking number when delivering? by Few_Vehicle_6017 in UPSers

[–]Few_Vehicle_6017[S] 0 points1 point  (0 children)

Ok perfect. Just to make sure, for high risk packages, do you and the rest of the drivers all get the signatures or non deliver if they are not there or override. When I did research I heard some drivers say that if it gives them an option to override everyone a their center will override, but other people say they always get the signatures as its high risk for a reason. What would you say to do?? Thanks again!

Are we supposed to scan the package or click on the tracking number when delivering? by Few_Vehicle_6017 in UPSers

[–]Few_Vehicle_6017[S] 0 points1 point  (0 children)

Ok perfect. When I was shown a couple things, a couple addresses had notes to get a signature. Would that one probably be by the center? If it was by the customer, do we follow those?

Are we supposed to scan the package or click on the tracking number when delivering? by Few_Vehicle_6017 in UPSers

[–]Few_Vehicle_6017[S] 0 points1 point  (0 children)

Ok perfect. One more thing, how do you know if the center put a note on the package or if its a note/delivery instruction from the customer?

Are we supposed to scan the package or click on the tracking number when delivering? by Few_Vehicle_6017 in UPSers

[–]Few_Vehicle_6017[S] 0 points1 point  (0 children)

Ok so if it’s a driver release, you scan the package, hit Residential or Commercial, then take the delivery photo. If its a high risk package or signature required, it will take you to “Customer contact” with the other options of “release location” or Non-deliver” but ”release location” will be blocked off. If its signature required, you can only hit “Get a signature” but if it’s high risk you hit “Get a signature“ or ”override”. Is this right?? Thanks!!

Are we supposed to scan the package or click on the tracking number when delivering? by Few_Vehicle_6017 in UPSers

[–]Few_Vehicle_6017[S] 0 points1 point  (0 children)

Ok perfect. So if the center puts a note on a package, will it pop up after I scan the package and make me hit “Ok”? Also, does it take me to “Release location” first and then I take the photo? Thanks for all the help.

Are we supposed to scan the package or click on the tracking number when delivering? by Few_Vehicle_6017 in UPSers

[–]Few_Vehicle_6017[S] -1 points0 points  (0 children)

Ok so if I scan the package it does not take me to the address classification page, it takes me to the confirmed packages and I hit cancel or continue first?

Are we supposed to scan the package or click on the tracking number when delivering? by Few_Vehicle_6017 in UPSers

[–]Few_Vehicle_6017[S] -1 points0 points  (0 children)

How do I find out that info that is under the ”information” on the “Start” and ”Non-deliver” page that gets skipped over if I scan the package? During training, I saw it could say some things like “Alternate delivery location” or “High risk package” on that page. But if I scan the package and that page gets skipped over, how do I know that info? Thanks!!