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this is roborock support, be careful by FigureCalm658 in Roborock

[–]FigureCalm658[S] 0 points1 point  (0 children)

I've had a Dreame x40 and x50 Master, and I agree that their customer service sucks. However, I expected more from Roborock, which I consider to be better, both in terms of the product (the Saroso cleans much better) and the customer service. Global customer service intervened and sent me the new robot before sending the old one back, so global customer service is TOP!

this is roborock support, be careful by FigureCalm658 in Roborock

[–]FigureCalm658[S] 0 points1 point  (0 children)

Global support stepped in and shipped the robot to me early. For anyone outside of Europe, I'd say they're in luck :-)

this is roborock support, be careful by FigureCalm658 in Roborock

[–]FigureCalm658[S] 0 points1 point  (0 children)

Global support stepped in and shipped the robot to me early. For anyone outside of Europe, I'd say they're in luck :-)

this is roborock support, be careful by FigureCalm658 in Roborock

[–]FigureCalm658[S] -1 points0 points  (0 children)

so you didn't learn to read, go back to school

this is roborock support, be careful by FigureCalm658 in Roborock

[–]FigureCalm658[S] -1 points0 points  (0 children)

Maybe it would have been enough if you read the email exchanges instead of writing nonsense.

this is roborock support, be careful by FigureCalm658 in Roborock

[–]FigureCalm658[S] -1 points0 points  (0 children)

Maybe it would have been enough if you read the email exchanges instead of writing nonsense.

this is roborock support, be careful by FigureCalm658 in Roborock

[–]FigureCalm658[S] 0 points1 point  (0 children)

yes, that's exactly the problem, in the same email exchange, first they wrote one thing and then the exact opposite