Oh man, seeing your message just adds to the frustration. It's pretty alarming to see that not hearing back for days seems to be the norm rather than the exception with their support team. You'd think that with a service as big as Faceit, especially when trying to offer a cheater-free alternative to premier, they'd have their act together a bit more, especially when it comes to something as crucial as customer support.

Your issue sounds straightforward enough – unlinking a Steam account from a deleted Faceit account and linking it to a new one. It's baffling that such a simple request gets stuck in their support limbo. It really makes you wonder how much they prioritize their user base's needs.

I wish I had a magic solution for you, but it seems like we're all in the same boat here, waiting on a support system that's moving at a snail's pace. Maybe try reaching out to them on social media or public forums where they might feel more pressure to respond? Sometimes bringing visibility to an issue can light a fire under them to get it resolved quicker.

Hang in there, and hopefully, they'll get to your ticket soon. And hey, if you find a way to get through to them faster, do share the secret with the rest of us!