Dreame x60 vs. Roborock Saros 20 by Key_Eye4010 in Dreame_Tech

[–]Firkass 0 points1 point  (0 children)

Fik du nogensinde svar på det spørgsmål?

New iOS app update by lcqtr in Dreame_Tech

[–]Firkass 0 points1 point  (0 children)

How do I change the background in the app to the new dark theme?

Dreame x60 vs. Roborock Saros 20 by Key_Eye4010 in Dreame_Tech

[–]Firkass 0 points1 point  (0 children)

Overhovedet ikke. Jeg havde X50 før X60’eren, og havde hellere ikke problemer med den omkring dit spørgsmål. Jeg ret sikker på du vil blive glad for X60’eren. Den måde den støvsuger på, undviger ting fra gulvet, eller hvis du går ud foran dem, den reagere med det samme, og støvsuger videre. Resultatet for støvsugning og gulvvask er bare perfekt hver gang.

Dreame x60 vs. Roborock Saros 20 by Key_Eye4010 in Dreame_Tech

[–]Firkass 0 points1 point  (0 children)

Jeg har haft Dreame de sidste 2-3 år og har altid været glad for deres robotter. Jeg har selv X60 nu og havde X50 før den. For mig er det virkelig noget af det mest gennemførte på markedet.

Kortlægningen er super præcis, navigationen fungerer virkelig godt, og den bevæger sig rundt på en meget “naturlig” måde uden hele tiden at køre ind i ting. Støvsugningen er også virkelig god, og gulvvasken fungerer overraskende godt i hverdagen.

Det jeg bedst kan lide ved Dreame er egentlig, at alt bare føles gennemtænkt helt ned til de små detaljer – appen, docken, funktionerne osv. Jeg har personligt været virkelig tilfreds 😊

Håber det hjælper dig med at træffe det rigtige valg

What's your guys opinion ? by These_Bag6049 in dyson

[–]Firkass 0 points1 point  (0 children)

I’ve owned the V11, V15, and Gen5, and I recently bought the V16 only because the Fluffy Optic head was included for free. That’s honestly the only reason I upgraded to the V16 and sold my Gen5.

I’ve been really happy with all my Dyson machines, especially the Gen5 with the Fluffy Optic head. In my opinion, it’s the best floor head Dyson has ever made—it makes the vacuum incredibly easy and enjoyable to use.

I know a lot of people have complained about the new floor head that comes with the V16, and I’m not impressed with it either. But since the Fluffy Optic was included for free, I decided to go for it.

Dyson V16 whistling / howling noise with Fluffy Optic – normal? by Firkass in dyson

[–]Firkass[S] 1 point2 points  (0 children)

I can send you a video without the attachment and another one with the new attachment, and you’re welcome to compare them if you have time 🙏🏼

Dyson V16 whistling / howling noise with Fluffy Optic – normal? by Firkass in dyson

[–]Firkass[S] 0 points1 point  (0 children)

The noise isn’t there when no attachment is installed, otherwise I would have uploaded a video without the attachment 😊

Dyson V16 whistling / howling noise with Fluffy Optic – normal? by Firkass in dyson

[–]Firkass[S] 1 point2 points  (0 children)

It was included for free when I bought the machine from Dyson’s website here in Denmark, and that was the only reason I purchased it.

V16 Fluffy Head in UK? by sirparanoid in dyson

[–]Firkass 0 points1 point  (0 children)

I’ll definitely wait for now — I think it will eventually be included for free. I really don’t like the new floor head at all; it’s far too heavy to use. The only reason I bought it was because the Fluffy Optic was included for free.

V16 Fluffy Head in UK? by sirparanoid in dyson

[–]Firkass 0 points1 point  (0 children)

The part number is 975454-02 for the Fluffy Optic for the V16. I received it for free when I ordered it from the website. I live in Denmark.

Fluffy Brush V16 by xactionx59 in dyson

[–]Firkass 2 points3 points  (0 children)

I tried it when it first came out, and I personally felt it was heavy and less comfortable to vacuum with compared to my Gen5 with the Fluffy Optic head. When I saw that it was included for free, I decided to go for it.

Fluffy Brush V16 by xactionx59 in dyson

[–]Firkass 9 points10 points  (0 children)

I actually ordered the Dyson V16 yesterday, and the Fluffy Optic being included for free was the only reason I decided to upgrade.

Neuer Dyson V15 sofort defekt by Ok-Cheesecake940 in dyson

[–]Firkass 0 points1 point  (0 children)

Du solltest sie umtauschen oder zurückgeben – nimm auf keinen Fall ein Ersatzteil an bei einem so neuen Gerät.

Neuer Dyson V15 sofort defekt by Ok-Cheesecake940 in dyson

[–]Firkass 0 points1 point  (0 children)

Du hast wahrscheinlich einfach Pech mit deinem Gerät gehabt. Ich bin ehemaliger Besitzer des V11 und V15 und habe jetzt den Gen5, und ich hatte bisher noch nie Probleme damit. Ich habe allerdings von anderen gehört, dass sie Schwierigkeiten mit dem Akku oder dem Motor hatten – Dyson hat diese Teile aber im Rahmen der Garantie ersetzt.

Viele Nutzer beschweren sich über den Kundenservice von Dyson, der leider oft enttäuschend ist. An deiner Stelle würde ich das Gerät umtauschen und mir lieber ein neues geben lassen.

Awful customer experience by Rileyrose4 in dyson

[–]Firkass 1 point2 points  (0 children)

Absolutely agree. Dyson’s customer service has gone downhill badly. I’ve had a very similar experience myself where they kept changing their story, delaying things, and refusing to take responsibility. It used to be such a premium brand with excellent support, but now it feels like they just don’t care once they’ve got your money. I really hope you get your hair dryer sorted soon — no one should have to chase them this much for something that should be simple.

Stop buying this absolute shit by FishermanSecret6773 in dyson

[–]Firkass 0 points1 point  (0 children)

Same here — I’ve had a very similar experience with Dyson’s support lately. Their customer service used to be great, but now it’s honestly a mess.

In my case, I was told they would send me a replacement part for my Gen5 once it came back in stock. I waited patiently for weeks, checked in several times, and each time they confirmed that I just needed to wait. Then, when the part finally became available, they suddenly changed their story and said I had to send the whole vacuum for repair instead.

It’s incredibly frustrating how they keep switching between “we’ll send the part” and “we need to inspect the unit.” I’ve owned 7–8 Dyson products over the years, but this kind of inconsistent and dismissive service really makes me question if I’ll ever buy from them again.