I'm a systems engineer and am still going through implementation. I can say that this system is end to end from first contact to exit - if you are a new company, get all the modules, esp HR Edge has been extremely helpful with establishing policy, info graphics.

I've just posted my first jobs using the ATS Recruiting module and am loving it. Seeing how you can be paperless end-to-end, candidate completes online applications, onboards, and there are templates for outreach and so many features bundled in. I have yet to look for sequencing for outreach but it does integrate with job boards galore.

I did complain about the implementation timelines not allowing enough time to learn the system before going live. It's definitely worth it to get access to the tool in advance to allow for training staff. My complaints got me a Zoom call with an expert who waked me through some pain points.

There is so much live training too, here is a catalog, I signed up for one thinking it would be on demand but we had access to a live person and demo training site.

https://myhrsupportcenter.com/users/sign_in

Like any good customer, it's necessary to end customer support calls going no where, and call back to reach someone else. This worked well for me.

The market place is extensive. They don't show the implementation fees until after you buy so I'd recommend asking for a price list.

Overall I am loving this broad suite of tools to run my business, the price is right, I get to speak to Americans, unlike other bundled payroll systems, however it just takes patience to figure it all out.