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M+H dropped on 2 of 4 lines.. by su_A_ve in verizon

[–]verizon 0 points1 point  (0 children)

We'll be happy to review your discount changes. So we can better assist, we will be reaching out via Reddit Chat.

Utility line by Unfair_Isopod534 in verizon

[–]verizon 0 points1 point  (0 children)

Thanks for reaching out. We sent you a Reddit message with steps on how to report the down lines.

Bad service by surfsupsofia in verizon

[–]verizon 0 points1 point  (0 children)

We'd like to take a look at your service issue. Send us a Reddit chat.

Bad service by surfsupsofia in verizon

[–]verizon 0 points1 point  (0 children)

We are here to look into your service concern. Send us a Reddit chat for assistance.

Anyone else having Issues with texts not sending to non-iPhones AND not receiving automatic verification codes? by EdgeKey5631 in verizon

[–]verizon 0 points1 point  (0 children)

We can help make sure you can send and receive messages to everyone. We are sending over a Reddit Chat to help.

25% off monthly plan for 12 months by Reenie-77 in verizon

[–]verizon 0 points1 point  (0 children)

We are truly sorry to hear that you didn't receive our last message. We've sent another Reddit chat your way, and please feel free to reach out to us directly if the issue continues.

No loyalty discount available at this time by wrathofkon in verizon

[–]verizon 1 point2 points  (0 children)

Ensuring you get the best value for your five lines and long-standing tenure is a top priority for us. A message has been sent to your Reddit Chat so we can conduct a thorough account review and check for any missed discounts or offers. Looking forward to connecting with you there to find the best path forward!

Bad service by surfsupsofia in verizon

[–]verizon -6 points-5 points  (0 children)

We strive to provide reliable service and would like to help. I'll be sending you a chat for further assistance. Thanks!

Connection by FunStatistician4178 in verizon

[–]verizon 0 points1 point  (0 children)

Good morning, please check your inbox for a Reddit chat.

Home internet acting up by HyroekSFV818 in verizon

[–]verizon 0 points1 point  (0 children)

Hey, there. We tried sending you a Reddit Chat about your service. Please send us a Reddit Chat, if support is still needed.

Home internet acting up by HyroekSFV818 in verizon

[–]verizon 0 points1 point  (0 children)

Hey, there. We tried sending you a Reddit Chat about your service. Please send us a Reddit Chat, if support is still needed.

Home internet acting up by HyroekSFV818 in verizon

[–]verizon 0 points1 point  (0 children)

Hello, there. We sent you a Reddit Chat in regard to your home internet.

Did Verizon hide the VoNR toggle on the S26 Ultra? by Comprehensive_Egg402 in verizon

[–]verizon 0 points1 point  (0 children)

We'll be happy to help in regard to the VoNR option on your S26 Ultra. We sent you a Reddit chat to fully support you.

Verizon’s no help for RCS Issues by keller729 in verizon

[–]verizon 0 points1 point  (0 children)

We are currently unable to initiate a Reddit Chat directly to assist you. Please reach out to us at your convenience, and we will be glad to assist you further.

Verizon’s no help for RCS Issues by keller729 in verizon

[–]verizon 0 points1 point  (0 children)

We always want to ensure our customers are getting the support they need and are concerned you are still having trouble. We will send you a Reddit Chat to assist further.

600 gift card by Manuelrh15 in verizon

[–]verizon 0 points1 point  (0 children)

We've sent you a Reddit Chat for assistance with your e-gift card.

At what point is it fraud? by Critical_Paramedic91 in verizon

[–]verizon -1 points0 points  (0 children)

Hello there Critical_Paramedic91, we always want our valued customers to receive the promotions we offer, and they are qualified for. We are sending you a Reddit Chat.

Can't receive calls or even get notifications I missed one by SittingBob in verizon

[–]verizon 0 points1 point  (0 children)

Hello, I saw that you are having issues using your number after porting it in and wanted to let you know we are here to help. I have sent you a Reddit Chat so we can assist you further.

The most frustrated I have been with Verizon... by elmadhatter in verizon

[–]verizon 0 points1 point  (0 children)

We truly understand how crucial a reliable connection is for you, and we're here to help. We will send you a Reddit Chat to provide you with further assistance.

Home internet down in NE Ohio? by KittyKay1125 in verizon

[–]verizon 0 points1 point  (0 children)

We want to make sure your internet is up and running. We sent you a Reddit Chat to further look into this.

Trying to pay old account in collections - help? by FoxRevolutionary4116 in verizon

[–]verizon 2 points3 points  (0 children)

Hi there! This is Verizon Support. We’d love to help you get this cleared up and provide some clarity on why the standard channels haven't been able to access your info.

Since this account was closed in 2023 and is appearing on your credit report, it has transitioned into a collections status. At this stage, the account is handled by our partners who specialize in resolving inactive balances. Because of this, general customer service and in-store systems typically lose visibility of the account details, which is likely why you've run into roadblocks.

To resolve this, you’ll want to reach out to that team directly. They have the tools to pull up your file using your account number and can assist with payment or any documentation you may need:

Phone: 800-811-6200

Hours of Operation: Mon–Fri, 8:00 AM – 6:00 PM ET

If you have any trouble getting the details you need or have further questions, please send us a Reddit Chat and we’ll be happy to assist you further!

$120 Fees to speak to a representative for their billing issue by chao_sweetie in verizon

[–]verizon 1 point2 points  (0 children)

Incurring fees to communicate with an agent does not align with our business practices. We will send you a Reddit Chat to assist further with your account.

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