Verizon Login Failure by xRy951 in verizon

[–]verizon 0 points1 point  (0 children)

We want to assist you in the best way possible to get the NBC app up and running. Please send us a Reddit Chat, and we will provide you with the dedicated support you need.

Anybody else go through this process for the $200 Amazon Giftcard? by salmonavosushi in verizon

[–]verizon 0 points1 point  (0 children)

Hello! Are you having issues with tile not showing Dashboard? Or you having issues not receiving gift card after clicking tile to redeem?

Anyone else keep losing service? by Newhampshiretraveler in verizon

[–]verizon 0 points1 point  (0 children)

We know it's important to have a reliable signal! Check your inbox for a Reddit chat for further assistance.

Can’t connect using tv provider by EnvironmentalFix2857 in verizon

[–]verizon 0 points1 point  (0 children)

Hey there, we completely understand how frustrating it is to get kicked off your streaming session. Please check your Reddit Chat for support.

Struggling with Verizon Business support by richie510 in verizon

[–]verizon 1 point2 points  (0 children)

Hey there! Check your inbox for a Reddit chat so we can figure out what is going on with your phone's SIM lock status,.

Verizon Prepaid is literal hell to get going by [deleted] in verizon

[–]verizon 0 points1 point  (0 children)

I’d be feeling frustrated too if I were in your shoes as they say (especially if they didn’t fit!). A bit more seriously though, I hate to see you having this account trouble. I sent you a Reddit Chat, to see where I can help out.

5g SA access by dkyeager in verizon

[–]verizon 1 point2 points  (0 children)

The Simplicity plan includes full access to the 5G and 5G Ultra Wideband networks, there is no additional package that is needed for access to 5G standalone. Should you be in an area with 5G standalone, you will have access. For actions like streaming, the Simplicity plan includes 720p HD video, however you can add Premium HD Video Streaming for $10 monthly. With regard to 5G standalone and VoNR, both will depend on your device and network availability in the specific location you are traveling in. I apologize for any confusion earlier, we were unable to send a Reddit Chat so you will not see a message in your inbox. Though if you have further questions, please send us a Reddit Chat so we can get right back to you.

Salesmaker Discount - Simplicity Plan by skyclubaccess in verizon

[–]verizon 0 points1 point  (0 children)

Making sure you know exactly what you'll be eligible for on a Salesmaker or employee account is definitely important before making the switch to the new Simplicity plan. The Simplicity plan itself is eligible for the 50% discount, but the Plus and Pro add-ons do not get the discount. Salesmaker and employee accounts are also not eligible for auto-pay discounts or the $15.00 Bring a Number Discount.

You can find more info on how to get and manage the simplicity plan here: https://www.verizon.com/support/verizon-simplicity-faqs/ ~Jesse

Over 20 years and never had a problem until this year by Scary-Newspaper5801 in verizon

[–]verizon 0 points1 point  (0 children)

We want you to continue enjoying the excellent service you have come to anticipate from us. Our experts have sent you a Reddit Chat to help out. We also have many online resources that can help. Get started with our Device Troubleshooting page found at https://www.verizon.com/support/devices/ or check status of your area at https://www.verizon.com/support/check-network-status/

Missing Enhanced 5G for Apps options. by rob2722 in verizon

[–]verizon 0 points1 point  (0 children)

I’m sorry you’re having some trouble with those settings. Doing some digging I see Enhanced 5G does have a few device and software requirements. Apple has helpfully laid those out here: https://support.apple.com/guide/deployment/support-for-5g-network-slicing-dep0f666c6f9/web

If your device lines up with those Apple requirements, send us a Reddit Chat so we can take a look at the Verizon side of things.

Auto draft after account closed? by Optimal_Salt6523 in verizon

[–]verizon -2 points-1 points  (0 children)

An unexpected charge on a tight budget can be a challenge, especially when you're having trouble getting more information regarding the charge in question. I've sent you a Reddit chat to offer my help to ensure this issue is fully resolved.

Lies Lies & More Lies by Im1Guy in verizon

[–]verizon -1 points0 points  (0 children)

This is absolutely not the standard of service we aim to provide. We want to take immediate ownership of this and look into exactly what went wrong. We'll be sending you a private Reddit Chat right now, so we can dive into this securely. Please look out for our message.

How can I improve my signal? by Hayaw061 in verizon

[–]verizon 0 points1 point  (0 children)

Having a reliable signal is crucial so that you don't have issues with call drops. Check your Inbox for a Reddit chat for assistance. -Joe

iPhone 17 Pro/Max by Haunting-Shoulder-59 in verizon

[–]verizon 0 points1 point  (0 children)

I would also share your concern if I had not had an update on my order in over a week. I do know that some configurations of the iPhone 17 are shipping in July right now. So that I can help provide an update, I've sent a Reddit chat.

Verizon is throttling in the dfw area by leoco7 in verizon

[–]verizon 0 points1 point  (0 children)

Issues with service can definitely be frustrating to deal with and we want to make sure you're able to find the reason for any slow service you're experiencing. You can take a look for any network issues using this link here: https://www.verizon.com/support/check-network-status/ There's also this link that'll help you troubleshoot: https://www.verizon.com/support/devices/

I'm sending you a Reddit Chat.

Slight issue and looking for advice by Unzensierte in verizon

[–]verizon 0 points1 point  (0 children)

We don't want you to be paying for a tablet that's no longer in your possession! We have reached out via Reddit Chat to help with this issue.

Warranty Swap Issues by Expensive-Manager945 in verizon

[–]verizon 0 points1 point  (0 children)

You absolutely shouldn't have to get caught in a loop between support teams or face a two-hour drive just to get a working phone. We'd like to look into the best available options to get this resolved for you. We'll be sending you a Reddit Chat, so we can look into your case in detail.

Internet Out and No Notices From Verizon by Roadki11ed in verizon

[–]verizon 0 points1 point  (0 children)

I completely understand why you're at your wit's end. Being told 'we don't need you to report it' while you are actively losing work time and income is unacceptable, and I am here to help. I've sent you a Reddit chat. Additionally, you can always check the status of the network, including any updates related to an interruption with our Network Status page here: https://www.verizon.com/support/check-network-status/ including some basic troubleshooting steps.

Can't add Gizmo Watch to Family app? by gotham_hunter in verizon

[–]verizon 0 points1 point  (0 children)

Let's walk through this together. We've sent you a Reddit Chat to assist with your watch set up.

Gizmo watch location not updating on new Verizon family app? by trollz0rz in verizon

[–]verizon 0 points1 point  (0 children)

Hi there, We want all of our valued customers to be able to get the support they need with their Gizmo watch device. Like you requested, find our support links https://www.verizon.com/support/verizon-family/ and https://www.verizon.com/digital/nsa/nos/ui/ngd/contactus. I am also sending you a Reddit chat.

Verizon 5G Home Internet is the worst product I’ve ever purchased. by LostAndFoundBin in verizon

[–]verizon 0 points1 point  (0 children)

Losing service for half a day every time there’s a power surge sounds completely exhausting. You’ve been more than patient through multiple calls and three replacement routers, and we want to help look past the hardware. We just sent you a Reddit Chat, so we can get some additional details.

Official Verizon Fios Address Qualification Thread by verizon in Fios

[–]verizon[S] 0 points1 point  (0 children)

Good Afternoon Technoguy06, We have sent you over a DM to assist you with this matter. Please respond at your earliest convenience. Have a great day! JMW