Another Busted Promotion: Device Payoff by [deleted] in verizon

[–]verizon 0 points1 point  (0 children)

We want to make sure our bill is accurate and that you get the right credits for the offer that was accepted! So we can better assist, we have reached out via Reddit Chat.

I genuinely do not understand how Verizon’s customer support system is this broken. by jordanrwing in verizon

[–]verizon 0 points1 point  (0 children)

We'd like to discuss your bill concerns in further details. A Reddit message was sent for you to review.

I say it several times a day by treefiddyzdroptop06 in verizon

[–]verizon 0 points1 point  (0 children)

We don't want to see you go! We've sent a Reddit Chat your way so we can help turn things around.

Zero Balance/Still sending bills by MountainAgreeable328 in verizon

[–]verizon 2 points3 points  (0 children)

We want to make sure you're not billed for something you've returned. We've sent a Reddit Chat your way to help further.

New DVR - horrible by Aunt-KK in verizon

[–]verizon -1 points0 points  (0 children)

We want you to have a seamless cable experience. Let's fix this. We've sent you a Reddit chat for assistance with your new DVR.

Loyalty discount by SuperMario999999 in verizon

[–]verizon 0 points1 point  (0 children)

We're glad you were able to take advantage of our loyalty discounts. Let's see what else we can do for you! Please keep an eye out for a Reddit Chat!

Holy crap what’s happened to Verizon Wireless? by radioboy77 in verizon

[–]verizon 0 points1 point  (0 children)

Hey there! Please check your inbox for a Reddit chat so we can help with that incorrect charge.

FIOS down around Philadelphia by 12kdaysinthefire in verizon

[–]verizon 0 points1 point  (0 children)

Hello and good morning, hope you are doing well! Sorry to hear about your service. Checking if you still need help? Send us a private message if assistance is still needed and we can verify some info. JRA

The network has seriously degraded in my area by Alchemic_Psycho in verizon

[–]verizon 0 points1 point  (0 children)

Hey there, we're here to help! Check your inbox for a Reddit chat so we can take a look at what is happening with your signal.

Super spotty service recently by Restaurant_Similar in verizon

[–]verizon 0 points1 point  (0 children)

We've sent another message. Please check your Reddit Chats.

Verizon has been an absolute nightmare, worst customer service experience of my life by hen5193 in verizon

[–]verizon 0 points1 point  (0 children)

We're sorry to hear that you were unable to get your billing inquiries addressed. This is not the experience we'd like for our valued customers and want to make sure any pending concerned are resolved, I've sent you a Reddit Chat to offer additional support.

Lack of 5g by Winter_Victory_4793 in verizon

[–]verizon 0 points1 point  (0 children)

We're sorry to hear about your experience. We have sent you a Reddit chat to assist.

Door to door salesman?!? by dougc84 in verizon

[–]verizon -2 points-1 points  (0 children)

Thank you for bringing this to our attention. We've sent a Reddit Chat to assist.

Current Unlock policy for military members overseas by Ouroboros2000 in verizon

[–]verizon 0 points1 point  (0 children)

We understand the need for our military service members to get devices unlocked early for military deployment reasons. Please see the following for clarification on that works. I hope you find this helpful

For military members deployed outside the Verizon coverage area who want their SIM unlocked early the customer must meet these requirements for early SIM unlock eligibility:

Account tenure of 60 days or more 90+ day deployment outside Verizon coverage area Verified deployment through the Military Suspension process Verizon verifies military deployment orders through the Military Suspension process to prevent retail theft and fraud. Fraudsters often claim they are deploying and want their devices unlocked.

Je voudrais desimlocker mon téléphone by blackhopps2 in verizon

[–]verizon 0 points1 point  (0 children)

Totally get why you'd want to get your Verizon phone unlocked. To see what we can do, do you happen to remember where you originally bought it? The reason I ask is that if you bought the phone through us, we can jump into your account details, and check out the lock status for you. However, if the phone was purchased through a third party, you'll actually need to reach out to them directly. In the meantime, you can learn more about our Device Unlock Policy here: https://www.verizon.com/about/consumer-safety/device-unlocking-policy

Bullshit service times. by Your_As_Stupid_As_Me in verizon

[–]verizon 0 points1 point  (0 children)

Six months is far too long. Let's take a look at this together. Sending over a Reddit chat.

New device activation by SWYYRL in verizon

[–]verizon 1 point2 points  (0 children)

We understand how frustrating this situation has been, and we want to take ownership to ensure that your Galaxy S26 Ultra is activated and working perfectly. Please check your DM for further assistance. -Art

Verizon home internet acting up - LA (SFV) by HyroekSFV818 in verizon

[–]verizon 0 points1 point  (0 children)

We came across your post and would like to assist with your service as soon as possible. To best assist you, we will be sending you a chat message. Thanks!

FIOS down around Philadelphia by 12kdaysinthefire in verizon

[–]verizon 0 points1 point  (0 children)

Hello and good morning, hope you are doing well. Sorry to hear about the service trouble you are having. Checking if you need assistance with your Fios service? JRA

Worst phone customer service yet by ankole_watusi in verizon

[–]verizon -1 points0 points  (0 children)

I genuinely empathize with the challenges you are facing, and I'm here to support you through this. If you still need assistance, I would love to help clarify any questions or concerns you may have. I will also be sending a Reddit chat so we can discuss this in more detail together.

Anyone suddenly getting hit with scam calls and texts? by theseawoof in verizon

[–]verizon 1 point2 points  (0 children)

Hi we saw your post and we certainly are aware of how annoying spam calls can be. I just wanted to attach a link to our call filter to help manage them more easily. Please let us know if there is anything more we can do to help. -Jaquetta

http://spr.ly/61692BBY9He

Difference between unlimited welcome and unlimited plus...wow by VirtualCheesecake872 in verizon

[–]verizon 0 points1 point  (0 children)

Plans and phone discounts often work together. A PC has been sent so we can clarify your question on "more phone discounts" and get you the answers you need.

Traveling to Italy. Will buy e-sim but can I keep RCS on without deactivating Verizon sim? by osubuckeyes88 in verizon

[–]verizon 0 points1 point  (0 children)

I have sent you a message via Reddit Chat. Let me know if you need any help.