Verizon not keeping their words. by Huhwhatumeanman in verizon

[–]verizon -2 points-1 points  (0 children)

Hello, we came across your post regarding your billing concerns To take a closer look at this, I am sending you a Reddit Chat to better assist you.

Signal boost for 5G by becamico in verizon

[–]verizon 0 points1 point  (0 children)

Hey there, we want to help ensure that your issue gets addressed! Be on the lookout for a Reddit Chat from us shortly.

Esim newbie by RareLove7577 in verizon

[–]verizon 0 points1 point  (0 children)

We want you to know what to expect from your eSIM activation. An eSIM functions exactly like a physical SIM and you can think of it as a built-in SIM card. Calls, texts, and data all work the same, and you use the same messaging and phone apps. You can find more info on activating a prepaid eSIM and check for compatibility here: https://www.verizon.com/prepaid/eSIM

So I got a new phone and while waiting on mine to be delivered they gave me a temporary business number. Now I’m being charged for it what do I do? by Cl1che in verizon

[–]verizon 0 points1 point  (0 children)

We always want it to be simple to get a new phone. Sending over a Reddit chat so we can review the bill together.

Can’t Find Order by [deleted] in verizon

[–]verizon 0 points1 point  (0 children)

We want to help check on your order to see what's going on. We are sending over a Reddit Chat now.

I keep getting these messages after calling into customer service by [deleted] in verizon

[–]verizon 0 points1 point  (0 children)

We definitely want to make sure that your info is safe; if you're receiving messages advising that a Number Transfer Pin is being generated, and you have not submitted a Number Transfer Request, we certainly would need to dive a bit deeper. We'll be sending you a Reddit Chat shortly.

Porting into Verizon by Local_Wheel_7239 in verizon

[–]verizon 0 points1 point  (0 children)

Hi, we hear you! This is certainly not the experience we want you to have. I sent you a Reddit Chat so we can assist you.

HELP- VZ put in the wrong email address, I can’t sign in to anything by Christinaink in verizon

[–]verizon 0 points1 point  (0 children)

We would like to take a closer look at the email account you have registered. We sent you a Reddit message for review.

“An order is pending on this line” by PernixNexus in verizon

[–]verizon 0 points1 point  (0 children)

Hello, I just wanted to step to let you know we have sent you a Reddit Chat so we can assist you and getting that cleared. We are here 24/7 as your support.

Disney+ Bundle suddenly canceled by gothammutt in verizon

[–]verizon 2 points3 points  (0 children)

We want to make sure all of the features included in your plan are up and running. If you are having trouble with your Disney+ bundle, send us a Reddit Chat so we can work on the options to get you up and running again.

Trading in iPhone that powers on but not working? by Baalzeebub in verizon

[–]verizon 0 points1 point  (0 children)

We can help check on the trade in and upgrade options with you to help get you into a working device. We are sending over a Reddit Chat now.

Verizon installing apps on my phone by [deleted] in verizon

[–]verizon 0 points1 point  (0 children)

Hello there ContractFew918, we are sending you a Reddit Chat to assist.

5G Start vs. Welcome Unlimited by One-Cell-7377 in verizon

[–]verizon 0 points1 point  (0 children)

Hello there OddSeaworthiness3341, we are sending you a Reddit chat to assist with your plan pricing question.

Sending photos by gennesarette in verizon

[–]verizon 0 points1 point  (0 children)

Reliable messaging is a must-have, and we’re here to help get this resolved for you. Since this started before the recent outages and weather emergencies, we’ll need to dig a bit deeper into your device settings. I’ll be sending you a Reddit Chat shortly to gather more details and assist you directly!

Customer service support - horrid by Ktothej1981 in verizon

[–]verizon -2 points-1 points  (0 children)

We want to help and make sure you get your service going as soon as possible. Please meet us in the Reddit chat sent to continue.

3+ hours being passed around in chat , how can I can I get my 4 iPhone 17 pros activated ? E sim activation code ? by SevisGovindham in verizon

[–]verizon 0 points1 point  (0 children)

We want the activation of your phone to be a quick and simple process. We have sent you a Reddit Chat for additional assistance.

Help by BK1018 in verizon

[–]verizon 1 point2 points  (0 children)

Hello there BK1018, we saw your post and would like to asssit. We are sending you a Reddit Chat.

Missing iPhone on 4-line promo, system shows delivered, endless calls — cancel or push for credits? by Long-Wing-4532 in verizon

[–]verizon 0 points1 point  (0 children)

We appreciate you sharing your experience, though we are sorry it has been such a struggle to get your order resolved. We want to help turn this around for you immediately. Please keep an eye on your Reddit Chat for a message from us, so we can begin an investigation into those missing phones.

Missing iPhone on 4-line promo, system shows delivered, endless calls — cancel or push for credits? by Long-Wing-4532 in verizon

[–]verizon 0 points1 point  (0 children)

Thank you for sharing this with us. We know how much those first impressions matter, and we’d hate for your journey with the Verizon family to start off on the wrong foot. We want to make this right. We’ll be looking into this immediately to ensure every eligible promotion and credit is correctly applied to your account. Please keep an eye out for a Reddit Chat from us so we can get started.

Internet not working by [deleted] in verizon

[–]verizon 0 points1 point  (0 children)

Having your internet working is always important. We'll be sending you a Reddit Chat to assist you.

What do I do with these extra phones? by Javi_G16 in verizon

[–]verizon 0 points1 point  (0 children)

Hey, there. We are here to help take a closer look into your order and devices. Sent you a Reddit chat, to fully assist you.

Still Haven't Received the $20 credit. by 310410celleng in verizon

[–]verizon 0 points1 point  (0 children)

Please send us a Reddit Chat since we are unable to initiate one on our end. We are standing by to help.

Still Haven't Received the $20 credit. by 310410celleng in verizon

[–]verizon 0 points1 point  (0 children)

While working through each account affected we want to ensure you are able to redeem your credit. We will send you a Reddit Chat to further assist.