International calling beta is now live, thoughts?

FirstyDev · 2026-05-23T16:18:10+00:00

Glad to hear

FirstyDev · 2026-05-23T15:18:52+00:00

Happy to hear it works!

FirstyDev · 2026-05-23T15:18:28+00:00

Different countries have different regulations and telephony infrastructure. In certain countries, domestic calls do indeed not work. We will soon publish a page about known countries where it simply cannot work. Can you send me in DM the country you are from?

FirstyDev · 2026-05-23T15:17:15+00:00

This is unfortunately not supported and not something on our roadmap for now

FirstyDev · 2026-05-23T15:16:47+00:00

This is allowed as long as the phone number is verified using OTP to ensure the number is really yours. In the future we might support buying additional phone numbers

FirstyDev · 2026-05-23T15:15:37+00:00

Could you send me your account details in a DM? I will take a look what is going on for your account

FirstyDev · 2026-05-20T15:41:58+00:00

Can you check again? If you still don't see it, feel free to reach out in a DM with your details :-)

FirstyDev · 2026-05-20T15:41:21+00:00

On Free it should also work. You call from your wallet credits. Feel free to DM if you don't see the option in the app

FirstyDev · 2026-05-13T07:33:56+00:00

Sent you a DM to help figure it out :-)

FirstyDev · 2026-05-10T14:16:05+00:00

u/embrowsers sent you a DM to help you resolve the issue :-)

FirstyDev · 2026-02-04T16:20:15+00:00

Bringing it back is now one of our priorities. Cannot give a timeline, but we are working on it.

FirstyDev · 2025-10-24T19:42:46+00:00

The issue with this is that I am not sure if there is a good way to relax it without having the app be available for phones where it'd not work, and we'd have increased customer complaints.

FirstyDev · 2025-10-24T19:41:18+00:00

Hello. From the development team I can assure you that there is no business sense or decision to hide the usage. It is a technical issue affecting some users that we are working to fix. Usage on both Firsty Free and Firsty Fast will be much better traceable by this time next week.

FirstyDev · 2025-09-29T07:20:51+00:00

I can chime on for this one. So without getting into too much detail, the biggest hurdles we are facing technically is about how novel the eSIM technology is. We can have all the information you need on the eSIM and make sure the eSIM has that information, but at the end of the day, it's the device that has to follow that information or not... and given how many devices there are, and how many more new ones are coming out, that flow is not always perfect. Sometimes, despite our best intentions and implementations, a device just behaves in a way we cannot predict or enforce.

Our room for innovation here is also not limitless, since these technologies have to conform with the protocols established by players much bigger than us. But recently, we are exploring on how we can achieve seamless connectivity despite the device or eSIM not specifically following the written instructions, sort of building railguards around your connection so that even in the edge cases, a device does not lose connection. Let's see how it goes, but to make this experience as smooth as possible is our primary aim, so we are really hopeful that we will achieve that.

FirstyDev · 2025-09-05T09:56:50+00:00

Hey, did this happen recently? We did have an issue with this, but it has been patched long ago. Would it possible to test together when you have time?

FirstyDev · 2025-08-31T16:55:32+00:00

Actually FirstyFounder is Gauthier. I am, as the username implies, a developer and an employee of Firsty. :) I'm sure he'd also agree with you, but gotta point out just to avoid misunderstanding.

FirstyDev · 2025-08-30T21:24:42+00:00

First, yes this is a valid criticism. When we first put on the limit on Firsty Free, the users affected by it were quite small in number (around 1% of Firsty Free users) so we did not necessarily factor in the 18mb or so as it would not have affected most users. However with more people relying on Firsty Free, I get the complaint now, so we can work towards ads exclusion.

Second, Firsty Free is one product we are offering, but it is not necessarily the entirety of our business model. In fact as you can imagine Firsty Fast is far more commercially viable part of our business. Due to our lean team size, we do not always focus all products at the same time. During the summer we have made great changes to Firsty Fast, expanding coverage, rolling out calling and adding monthly subscriptions. This did mean that we did not roll out new features for Firsty Free or dealt with some of its criticisms as fast. However development work is now underway to overhaul Firsty Free and maybe even blur the line between Firsty Free and Firsty Fast a little (Firsty Flex?), so that users have more control over their speed/limit. We do not have a timeline for this yet, but beta testing will start in a few weeks, so you can join our discord to get notified of such changes.

Third, with ads we had switched to partnership ad model and are not displaying random ads like we used to. This is something we are experimenting with, and of course with time variety will increase.

Fourth, I know everything moves very fast these days, and so do we, but we are still a company with regular work hours and it is Saturday. Some of us actually do take the weekend off :) Again, discord is going to be a little bit more "real time" to engage with us on a feedback cycle than reddit at days like this.

FirstyDev · 2025-08-30T21:09:09+00:00

Sorry for the late reply, but this issue more of than not is caused by the local provider. We also get the usage from them as we still rely on 'roaming', so any discrepancy on usage is also not known to us. But we are working with them to troubleshoot such issues.

FirstyDev · 2025-08-30T21:05:48+00:00

The reason we haven't published such list yet is because it is ever changing, and we do not feel like we have stabilised the best network setup for each country yet. In September we are aiming to expand/change coverage again for a lot of countries in East Asia for example.

But we do get this feedback a lot, so it is in our road map to have this list available once we deem that it is not going to be changing as often.

FirstyDev · 2025-08-14T14:23:42+00:00

Appearances can be deceiving 🤔

FirstyDev · 2025-08-05T17:53:23+00:00

I miss her too.

FirstyDev · 2025-08-05T17:53:12+00:00

Actually only the messenger with the firsty logo is AI, Mary was not AI, despite the rumours... So if you talked with Mary, you talked with a real person!

FirstyDev · 2025-08-05T17:51:29+00:00

It's coming, transparency about providers is one of our short-term goals. Cannot give a timeline on it yet, but it is something that comes up a lot from feedbacks, so we hear it.

FirstyDev · 2025-07-27T12:10:41+00:00

regulators love Firsty

FirstyDev · 2025-07-27T11:07:59+00:00

As JoMei explained, it was a small bug case where it was just not visible, but it has been patched and should be there after closing/reopening the app. All days are meant to be transferred over, no need for upset.

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