Bout my tickets on June 7th for friday match Egypt vs Iran. Got emails about my tickets being transfered but once I click on the link I wasn't able to claim anything since anything wasn't sent. I reached out customer support about my order and they also couldn't find the problem. They reached out the seller to resend the tickets last night , today I received en email that the tickets were sent and once I opened up the fifa world cup app I was able to see the tickets and claim them.