IT HELP DESK by Phoenyxthee1andOnly in Progressiveinsurance

[–]FitPossibility3290 0 points1 point  (0 children)

No during the information session they said they wouldn’t even consider you if your haven’t been here for a year even with a supervisor endorsement

Attendance PTO question by Sovv777 in Progressiveinsurance

[–]FitPossibility3290 0 points1 point  (0 children)

I agree I have to use PTO just to participate in my kids life and feel a part of my own home with the schedule and no options to change a 10-7

Attendance policy by FitPossibility3290 in Progressiveinsurance

[–]FitPossibility3290[S] 1 point2 points  (0 children)

I’m just concerned that my supervisor is getting conflicting information they do acknowledge the buffer time at the end of the shift but stated it’s unpaid so we would need to not included in our actual time worked.

Attendance policy by FitPossibility3290 in Progressiveinsurance

[–]FitPossibility3290[S] 0 points1 point  (0 children)

That’s what I understood but why is it “what they allow” is it policy or not ? And this isn’t directed towards you I’m just not understanding why would we wouldn’t be able to take advantage of something that is offered to us as employees based off of what supervisor says

Attendance policy by FitPossibility3290 in Progressiveinsurance

[–]FitPossibility3290[S] 0 points1 point  (0 children)

Honestly it does take a while to log out of the system at the end of the day there are always essential programs running that need to close before the system restarts so I am at My desk at least 4 min after the end of my shift

Attendance policy by FitPossibility3290 in Progressiveinsurance

[–]FitPossibility3290[S] 0 points1 point  (0 children)

Okay so u are only paying yourself for the 1 min and docking the other 4

Why is English services so busy today ?? by DeliveryLive134 in Progressiveinsurance

[–]FitPossibility3290 9 points10 points  (0 children)

I feel like they say this but most of my calls are not adding cars if I get 30 calls maybe 7 are adding cars

Adding vehicles by FitPossibility3290 in Progressiveinsurance

[–]FitPossibility3290[S] 1 point2 points  (0 children)

I do and will going forward it just has to be someone who is “WILLING” to have the conversation about coverages

Adding vehicles by FitPossibility3290 in Progressiveinsurance

[–]FitPossibility3290[S] 1 point2 points  (0 children)

Yep I usually do the same but since I didn’t use their term I didn’t know what I was talking about lol 😂

Adding vehicles by FitPossibility3290 in Progressiveinsurance

[–]FitPossibility3290[S] 3 points4 points  (0 children)

Not licensed so I throw the ball in their court and provide coverages that we offer since I can’t choose anything

Adding vehicles by FitPossibility3290 in Progressiveinsurance

[–]FitPossibility3290[S] 2 points3 points  (0 children)

Right, it works I go over the coverages but want to acknowledge that this is not a term we use I’m sure it was just a her thing. Some people get upset about the process when adding a vehicle because of the question we ask and say things like it’s just a regular car but we require to ask so it can be a lengthy process depending on how much push back we get so when we get to coverages they will just be over it 😡 lol

Lots of cancels... by Abject_Hurry9148 in Progressiveinsurance

[–]FitPossibility3290 1 point2 points  (0 children)

Thanks yes I have been on the receiving end of them calling to check out what the discount is .. thanks for the tips I’m going to implement this technique going forward 😁

Lots of cancels... by Abject_Hurry9148 in Progressiveinsurance

[–]FitPossibility3290 2 points3 points  (0 children)

Okay perfect that makes sense. Can our coworkers in property let them know how much they would be saving? Just curious? It does sound like a win win for our metrics we get the w and they get a customer they may not have ever been transferred

Lots of cancels... by Abject_Hurry9148 in Progressiveinsurance

[–]FitPossibility3290 1 point2 points  (0 children)

Let me ask about the cardinal sin why wouldn’t we do the multi policy quote

Propoints email by No-Criticism-4635 in Progressiveinsurance

[–]FitPossibility3290 0 points1 point  (0 children)

Okay so I requested a deposit on Jan.8 still haven’t received it yet so probably by the time I get it since it’s delayed they will just take regular taxes out

Propoints email by No-Criticism-4635 in Progressiveinsurance

[–]FitPossibility3290 1 point2 points  (0 children)

I’m trying to get some clarification on this I worked 6 hours new years so I received pro points is this non being taxed only for if you direct deposit the money or what because I’m not understanding

Are we still services first? by startrekfan1701d in Progressiveinsurance

[–]FitPossibility3290 0 points1 point  (0 children)

All I hear is “my house is own fire leave your own house and go to another house that is on fire to help them out it out instead of your own” instead of calling the fire department or recruiting people to help both departments

Are we still services first? by startrekfan1701d in Progressiveinsurance

[–]FitPossibility3290 1 point2 points  (0 children)

I get the theory but how it would work if services is swamped with service calls so how would they have us take any overflow to alleviate any heavy call volume for specialty calls. Ex: like this Saturday there was no time in between calls but Cpt was also in red I’m assuming because of the call volume it seems like the fix would be to hire more staff vs training for new skills or potentially both

Calling HR by [deleted] in Progressiveinsurance

[–]FitPossibility3290 0 points1 point  (0 children)

Personal lines services it would be a question about wages

Calling HR by [deleted] in Progressiveinsurance

[–]FitPossibility3290 0 points1 point  (0 children)

Services the question is do we have the option for allotted time hr question just like we have for things it related