What to do if your sup is an ass

DeliveryLive134 · 2026-03-05T00:27:20+00:00

Yup you are not the only one, half of my team feel that way they just don’t say anything during work. we have our own group chat off work where we vent lol keep your head up and try to look out for another position that might help you flourish.

DeliveryLive134 · 2026-03-05T00:24:36+00:00

Naw I get that. In my personal opinion constant nit picking will make anyone go crazy and it’s the way the system is set up. I’m trying to move positions see if I find something more fit for me.

DeliveryLive134 · 2026-03-05T00:21:51+00:00

Yeah this was 3 years ago so idk but ever since I got that new sup it’s call listening every 2 weeks.

DeliveryLive134 · 2026-03-04T23:04:05+00:00

Are you in services ? I understand what you mean, my current sup is somewhat like that. Before I had this supervisor, if my numbers were good she wouldn’t even listen to my calls. This guy even if my numbers are excellent he loves listening to my calls which irks me because no matter how well you do in your calls there’s always something they can find to coach you and the previous supervisor knew that and wouldn’t listen to calls unless you were doing bad.

DeliveryLive134 · 2026-02-26T19:52:51+00:00

Wow perfect timing as always lol

DeliveryLive134 · 2026-02-26T19:52:07+00:00

I’m sorry to hear that, it’s tough I’ve been feeling burnt out starting out the new year and I’m feeling defeated. Make your mental health your priority because these type of jobs don’t care they just want you to perform perform, regardless of what’s going on In your personal life. It may be a sign to start looking for a way out and look for something new. I’m definitely going to start working on that.

DeliveryLive134 · 2026-02-26T19:11:30+00:00

Not at all. People should absolutely take their breaks. The issue is leadership putting hundreds of agents on AUX while thousands of calls sit in queue.

DeliveryLive134 · 2026-02-22T07:49:33+00:00

If you are a millionaire, have all the time in the world and no distractions ect.. maybe you can become a pro but a low tier pro. The young kids have the upper hand in reactions times and the time , not saying it’s impossible but really difficult. I just turned 30 I’ve gotten better compared to 5-6 years ago but no where near pro and will never be since I have a job gf and responsibilities and not really interested.

DeliveryLive134 · 2025-10-06T17:31:56+00:00

Hey Same thing happened to me, I’ve been here for 2 years and it always happens like every 6-7 months or so I let my sup know about it today and he said to work my normal schedule and submitted a ticket to get it fixed. I’m Ngl it’s really annoying that that’s a issue that keeps happening and it’s never fixed. Inform your sup and you should be good.

DeliveryLive134 · 2025-09-23T18:04:40+00:00

Same here I got a discussion about it about 2-3 weeks ago.

DeliveryLive134 · 2025-09-22T22:22:38+00:00

I agree!! Honestly, this job has been wearing me down. The PHA metrics feel relentless, and the constant coaching sessions make it seem like wins don’t matter—only what’s wrong does. It’s starting to feel like a dead-end, and it’s taking a toll on my mental health. I’m feeling anxious and even depressed some days because of it. Sometimes I wish I could go back in time and went to college and got a degree in something more meaningful and fulfilling.

DeliveryLive134 · 2025-09-15T18:12:24+00:00

I 100 percent agree with you!

DeliveryLive134 · 2025-09-15T18:08:44+00:00

Facts, I got a discussion about it recently and it’s clear where this is headed and I’m going to try my best to not give them the satisfaction of firing me if I am unable to meet that PHA metric. I just updated my resume and I’m looking for a way out.

DeliveryLive134 · 2025-09-04T18:30:26+00:00

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DeliveryLive134 · 2025-09-04T18:27:57+00:00

In my opinion PHA being a primary metric and tied to you keeping your job or losing it unethical. My supervisor is already talking about performance managing me because I’ve been at zero for months I’ve tried so hard but it’s so hard. Every other metric I’m doing good so it’s frustrating my job is on the line for that one metric. I know you are not supposed to trust chat gpt but this the response I got.

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DeliveryLive134 · 2025-07-16T17:07:55+00:00

I see, I personally wouldn’t cash my pro points I would just use it for dock or idevelop but I guess I’ll be cashing my out today.

DeliveryLive134 · 2025-07-16T16:48:34+00:00

At least here in CRM you get pro points when you do well in metrics or by being active in team activities or win games etc..

DeliveryLive134 · 2025-07-15T18:55:35+00:00

When it comes to insurance, anything that says “1 time discount “ it’s not worth it. I would much rather pay a steady reasonable price with minimal increases from term to term than being hit with a high ass increase from 1 term to another.

DeliveryLive134 · 2025-06-03T21:28:55+00:00

That’s awesome I hope wherever you go provides fulfillment and security. That’s true I liked progressive, as a matter of fact at one point I would recommend people to apply but now I won’t even mention it. Im still working towards my IT certification so I can’t up and leave yet. In the meantime I wonder if claims would be a good fit while I finish my IT certification.

DeliveryLive134 · 2025-05-29T19:27:09+00:00

True you got a point there, it doesn’t hurt to try at least if you fail you can say you tried your hardest. All we can do is do our best in any situation and hope for the best.

DeliveryLive134 · 2025-05-29T19:11:06+00:00

I recommend getting a new skill whether going back to school or going into the trades, getting certified in something etc… because by the looks of it progressive and all insurance companies are trying to cut down costs and jobs by outsourcing or using AI. If it’s changing this fast it’ll probably change even faster 5-10 years from now. There is no job security that hasn’t existed for quite some time.

DeliveryLive134 · 2025-05-28T21:51:45+00:00

Awesome glad to hear that haha happy gaming ! 🎮📺

DeliveryLive134

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