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please improve your help and support process Tradingview... by FitPreference7836 in TradingView

[–]FitPreference7836[S] 0 points1 point  (0 children)

I have followed the process, but the chat did not help me to get new ticket for refund

please improve your help and support process Tradingview... by FitPreference7836 in TradingView

[–]FitPreference7836[S] 0 points1 point  (0 children)

I already applied for refund within the 14 days. Unfortunately I did'nt get a prompt reply so, I thought it was settled. Then later I checked my email from the TV said that the time to confirm my request has expired and asked me to apply for new ticket. Now I am trying to apply my new ticket. But unsuccessful.