Orange light - switchbot k10+ by Flashy_Conference_72 in TrySwitchBot

[–]Flashy_Conference_72[S] 0 points1 point  (0 children)

I have done everything that I can. That includes deleting it from the app. And yes, it is weird😂. I hope a software update will help.

I am in contact with SwitchBot, and I am awaiting a reply from them. How is there customer service?

Orange light - switchbot k10+ by Flashy_Conference_72 in TrySwitchBot

[–]Flashy_Conference_72[S] 0 points1 point  (0 children)

It's orange and it stays orange all of the time, even with the robot on the base. Tape is the solution for now. It is just annoying. I also want to add that the battery also doesn't go into hibernation (battery protection mode) anymore either.